Tyra Yiare
Clinton,MD
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Mortgage-loan-officer
Onq FInancial LLC
Clinton, MD
03.2023 - 09.2023
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
Mortgage Loan Originator
Supreme Lending
Washington, DC
06.2020 - 03.2023
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Explained different types of loans pertaining to client situations.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
Mortgage Loan Officer
Homespire Mortgage
Columbia, MD
07.2018 - 06.2020
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Fielded customer complaints and provided solutions.
- Monitored pipelines to track and log status of loans.
- Negotiated loan terms and conditions with customers to secure best deal.
- Assisted customers with completing loan applications and other paperwork.
Mortgage Loan Originator
UAMC/EAGLE MORTAGE
Glen Allen, VA
11.2013 - 07.2018
- Explained different types of loans pertaining to client situations.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Senior Loan Officer
SunTrust Mortgage
Greenbelt, MD
08.2012 - 09.2013
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Monitored performance of existing loan portfolios to identify and address any issues.
- Developed strong relationships with customers through high levels of customer service.
- Negotiated loan terms and conditions with customers to secure best deal.
- Proactively identified solutions for customers experiencing credit issues.
- Processed loan applications and monitored progress from start to finish.
Mortgage Loan Officer
Wells Fargo
Washington, DC
07.2006 - 08.2012
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Fielded customer complaints and provided solutions.
- Monitored pipelines to track and log status of loans.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
Education
Master of Science - Marketing Management And Research
05.2014
Bachelor of Science - Finance
06.1993
- Extracurricular Activities: Marching Band
- Extracurricular Activities: Concert Band
- Extracurricular Activities: Pep Band
- Alpha Phi Omega Service Fraternity: Member
- Tau Beta Sigma National Honorary Band Sorority INC: Member
Associate of Science - Pre-Law
07.1987
- 3.25 GPA
- Extracurricular Activities: Marching Band
- Extracurricular Activities: Concert Band
- Toast Masters
- Tau Beta Sigma National Honorary Band Sorority INC
Websites
Affiliations
- Lions Club
- Toastmasters
Certification
- Licensed DC, MD, VA
- Mortgage Lending
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- MS Office
- Google Workspace
- Dependable and Responsible
- Problem-Solving
- Planning and Coordination
- Multitasking Abilities
- Good Telephone Etiquette
- Attention to Detail
- Critical Thinking
- Written Communication
Timeline
Mortgage-loan-officer - Onq FInancial LLC
03.2023 - 09.2023
Mortgage Loan Originator - Supreme Lending
06.2020 - 03.2023
Mortgage Loan Officer - Homespire Mortgage
07.2018 - 06.2020
Mortgage Loan Originator - UAMC/EAGLE MORTAGE
11.2013 - 07.2018
Senior Loan Officer - SunTrust Mortgage
08.2012 - 09.2013
Mortgage Loan Officer - Wells Fargo
07.2006 - 08.2012
Jones International University - Master of Science, Marketing Management And Research
Howard University - Bachelor of Science, Finance
Grambling State University - Associate of Science, Pre-Law
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