Tyrah Lopez
Grants
Summary
Dynamic General Manager at Pizza 9 with a proven track record in operations management and team collaboration. Expert in problem resolution and infection control, driving guest satisfaction and profitability through effective staff training and adherence to sanitation protocols. Committed to enhancing service quality and operational efficiency.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
General Manager
Pizza 9
Grants, NM
06.2020 - Current
- Directed daily restaurant operations to maintain food quality, service standards, and guest satisfaction.
- Supported hiring, scheduling, coaching, and performance reviews for front-of-house and kitchen staff.
- Reviewed sales, labor, and inventory reports to manage costs and support profitability.
- Applied food safety, sanitation, and cash-handling procedures across all shifts.
Parent Advocate
Early Childhood Development Center, Headstart
Grants, NM
01.2014 - 05.2020
- Advocated for parent rights during school and agency meetings, ensuring access to appropriate services and supports.
- Coordinated referrals to community resources, connecting families with housing, counseling, food, and benefits assistance.
- Supported families through crisis situations, de-escalating concerns and guiding next-step action plans.
- Documented case notes, progress updates, and service outcomes with accuracy and confidentiality.
- Collaborated with educators, social workers, and service providers to align interventions with family needs.
- Monitored service plans and follow-up tasks, maintaining consistency across multiple family cases.
- Educated parents on special education processes, complaint procedures, and available support systems.
- Enhanced parent engagement by organizing workshops and informational sessions on relevant topics.
- Conducted thorough assessments of family needs through interviews, home visits, and observation in order to develop tailored action plans addressing specific challenges or goals.
- Maintained detailed records of interactions with families, ensuring accurate documentation for follow-up actions or referrals as needed.
- Promoted a positive school culture by advocating for family-friendly policies and practices, benefiting both students and staff members.
- Organized special events such as workshops or guest speakers that provided valuable information for parents about important issues affecting their children''s education experience.
- Coordinated volunteer efforts among parent community members for various school initiatives; enhancing involvement from diverse backgrounds.
- Developed strong relationships with parents through consistent communication, fostering trust and collaboration between families and schools.
- Empowered parents with knowledge about their rights and responsibilities within the education system, resulting in increased advocacy skills.
- Participated in professional development opportunities related to parent advocacy work, staying current on best practices and emerging trends in the field.
Pre K Teacher
Grants Early Childhood Center- Headstart
Grants, NM
01.2008 - 01.2014
- Developed age-appropriate lesson plans aligned with Head Start school readiness goals.
- Implemented classroom routines supporting social-emotional growth and positive behavior.
- Assessed child development through observation and documented progress accurately.
- Collaborated with families to strengthen learning support and home-school communication.
- Adapted instruction to meet individual developmental needs and learning styles.
- Maintained safe, organized classroom environment meeting Head Start standards.
- Guided paraprofessionals and volunteers in classroom activities and daily procedures.
- Coordinated lesson materials, assessments, and records to support program compliance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
In Home Care Provider
Cyfd
Grants, NM
04.2003 - 12.2007
- Monitored child safety and well-being during in-home visits, following case plan requirements and reporting concerns promptly.
- Supported daily routines, hygiene, meals, and supervision for children with varying developmental and behavioral needs.
- Documented care observations, incidents, and service updates accurately for caseworker review and compliance tracking.
- Communicated consistently with families, caseworkers, and support teams to reinforce placement goals and stability.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Assisted in maintaining an organized household by performing light housekeeping duties, including laundry and cleaning tasks.
- Supervised children's daily routines, ensuring consistent safety, nutrition, and age-appropriate care.
- Planned engaging developmental activities supporting learning, creativity, and emotional growth.
- Managed meal preparation, hygiene routines, and household care related to children's needs.
- Communicated regularly with parents regarding behavior, schedules, milestones, and concerns.
- Maintained organized childcare environments, reducing hazards and supporting smooth daily transitions.
- Adapted caregiving approaches to individual temperaments, needs, and changing family priorities.
- Guided children through conflict resolution, reinforcing respectful behavior and self-regulation.
- Established dependable caregiving practices, promoting trust, consistency, and family confidence.
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
- Prepared tasty, nutritious meals for children.
- Maintained safe environment by keeping watchful eye on children.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
- Prepared nutritious meals and snacks for children to maintain balanced diets.
- Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children.
Education
Dental Assistant - Dental Hygiene
Pima Medical Institute
Albuquerque, NM04.2001
High School Diploma -
Grants High School
Grants, NM05.2000
Timeline
General Manager
Pizza 9
06.2020 - Current
Parent Advocate
Early Childhood Development Center, Headstart
01.2014 - 05.2020
Pre K Teacher
Grants Early Childhood Center- Headstart
01.2008 - 01.2014
In Home Care Provider
Cyfd
04.2003 - 12.2007
Dental Assistant - Dental Hygiene
Pima Medical Institute
High School Diploma -
Grants High School
Skills
Problem resolution
Operations management
Team player
Dental impressions
Equipment sterilization
Treatment room setup
Sterilization techniques
Appointment scheduling
Professionalism and etiquette
Team collaboration
Instrument sterilization techniques
Patient scheduling
Cross-training capabilities
Infection control proficiency
Patient relations
Impression taking skills
Treatment room breakdown
Oral hygiene education
Sanitation protocols
Patient services
Teeth cleaning assistance
Dental staff assistance
Office administration duties