Tyrah McGill
Portland
Summary
Attentive and goal-focused brings successful approach to cultivating complex best practices to meet organizational and regulatory expectations. Detail-oriented focus on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures.
Overview
8
8
years of professional experience
2007
2007
years of post-secondary education
Work History
Client Relationship Consultant III
U.S. Bank
Portland
04.2022 - Current
- Analyzed customer needs to recommend tailored banking solutions.
- Managed multiple projects simultaneously ensuring timely completion
- Collaborated with coworkers to ensure timely completion of daily responsibilities.
- Assisted in training new employees on company policies, job duties, and performance expectations.
- Provided leadership, insight and mentoring to a fairly new team to supply knowledge of various company policies and programs.
- Resolved customer complaints through effective communication and problem-solving.
Manager
The UPS Store
Lake Oswego
02.2018 - 04.2022
- Managed daily store operations and ensured efficient workflow.
- Trained and mentored staff on customer service best practices.
- Oversaw inventory management and maintained stock levels.
- Assisted customers with inquiries and product information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
West Albany Highschool
Albany , ORSkills
- Customer relationship management
- Project management
- Decision-making
- Continuous improvement
- Team leadership
- Effective communication
- Problem solving
Accomplishments
- Next Level Leadership
Timeline
Client Relationship Consultant III
U.S. Bank
04.2022 - Current
Manager
The UPS Store
02.2018 - 04.2022
West Albany Highschool