Tyrah Moss
Kent,WA
Summary
Certified professional with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.
Overview
13
13
years of professional experience
Work History
Certified Pharmacy Technician
King County Public Health
08.2024 - Current
- Managed medication dispensing processes to ensure accuracy and compliance with regulations.
- Assisted pharmacists in inventory management, including stock ordering and storage organization.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Implemented workflow improvements that enhanced prescription fulfillment turnaround times.
- Stocked, labeled, and inventoried medication to keep accurate records.
Certified Pharmacy Technician
IQVIA
10.2023 - 10.2024
- Processed insurance claims efficiently, ensuring adherence to company policies and regulatory requirements.
- Evaluated claim documentation for accuracy, identifying discrepancies and initiating necessary follow-ups.
- Collaborated with cross-functional teams to resolve complex claims issues, enhancing overall service levels.
- Implemented quality control measures to ensure consistent claim handling and minimize errors across operations.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Managed workload and priorities to meet claims processing meet deadlines.
Certified Pharmacy Technician
Specialty Medical Staffing
03.2022 - 03.2023
- Dispensed medications accurately according to prescriptions and verified patient information.
- Managed inventory levels, ensuring availability of pharmaceuticals and minimizing waste.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Certified Pharmacy Technician
CareerStaff Unlimited
07.2021 - 03.2022
- Managed medication dispensing processes, ensuring compliance with safety and regulatory standards.
- Collected co-payments or full payments from customers.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Developed and implemented improvements to pharmacy organization system.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Set up and modified patient profiles to include current medications and insurance details.
- Resolved third-party billing, computer system and customer service issues.
Certified Pharmacy Specialist
Air Force Reserves
11.2012 - 10.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Collaborated with healthcare team to optimize patient care protocols.
- Supported inventory management, ensuring adequate stock levels and timely reordering of medications as needed.
- Utilized electronic medical records systems to maintain accurate documentation of patient information and prescription history.
- Used pharmacy software to enter prescription and insurance information.
Certified Pharmacy Technician
Providence Health & Services
11.2015 - 10.2016
- Processed prescription orders accurately and efficiently, ensuring compliance with safety regulations.
- Managed inventory levels, coordinating stock replenishment to optimize pharmacy operations.
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Expedited wait times for patients by effectively multitasking among various responsibilities such as handling phone inquiries or greeting walk-in customers without compromising accuracy or quality of service.
- Increased overall efficiency of the pharmacy by assisting with administrative tasks such as filing insurance claims, scheduling appointments, or processing payments as needed.
- Resolved third-party billing, computer system and customer service issues.
Education
No Degree - PHARMACY SPECIALIST (NO DEGREE OBTAINED)
Medical Education And Training
San Antonio, TX01.2021
High School Diploma -
Renton Senior High School
Renton, WA06.2009
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Verbal Communication
- Cultural Competency
- Strong Organization
- Data Entry
- Insurance verification
Timeline
Certified Pharmacy Technician
King County Public Health
08.2024 - Current
Certified Pharmacy Technician
IQVIA
10.2023 - 10.2024
Certified Pharmacy Technician
Specialty Medical Staffing
03.2022 - 03.2023
Certified Pharmacy Technician
CareerStaff Unlimited
07.2021 - 03.2022
Certified Pharmacy Technician
Providence Health & Services
11.2015 - 10.2016
Certified Pharmacy Specialist
Air Force Reserves
11.2012 - 10.2020
High School Diploma -
Renton Senior High School
No Degree - PHARMACY SPECIALIST (NO DEGREE OBTAINED)
Medical Education And Training