Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hakeem Godbold

Brooklyn,NY

Summary

Proven leader in security and logistics, adept in CCTV operations and conflict resolution, I enhanced team efficiency and security measures at Elite Investigations Ltd. Leveraging skills in access systems and strategic patrol, I significantly improved premises safety. My collaborative spirit and keen eye for detail have consistently ensured timely and secure delivery of goods, underscoring my commitment to excellence. Seasoned Training Ambassador eager to leverage relevant experience. Strengths include skillful development and implementation of effective training programs, proficiency in identifying areas for improvement, and ability to motivate teams towards achieving learning objectives. Previous roles have resulted in improved team performance, ensuring a high level of knowledge transfer and employee engagement. Also bringing in almost a decade of customer service experience and over a year of commission base sale experience.

Overview

7
7
years of professional experience

Work History

Training Ambassador

Pret A Manger
New York, NY
03.2018 - 01.2025
  • Facilitated group discussions among participants to share best practices in the field.
  • Assisted with the design, development, delivery, and evaluation of training programs.
  • Analyzed feedback from training participants to make improvements to future programs.
  • Provided feedback to management on training programs and identified areas of improvement.
  • Collaborated with department heads to tailor training programs to specific job roles and functions.
  • Designed and implemented comprehensive training programs to meet organizational needs.

Security Officer

Allied Universal Security Services
New York, NY
05.2020 - 10.2022
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Resident Assistant

Dutchess Community College
Poughkeepsie, NY
08.2018 - 05.2020
  • Coordinated student events such as movie nights, game nights, and other social activities.
  • Assisted with the evaluation and revision of residence life policies to enhance student living experience.
  • Compiled residents' daily activities and quantities of supplies used to prepare reports
  • Served as a first responder to emergencies, implementing crisis management protocols efficiently.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Implemented educational programs focusing on personal development topics such as study skills, time management, stress management.

Education

Associate of Arts - Communications

Dutchess Community College
Poughkeepsie, NY
05-2020

Skills

  • Learning management systems
  • Training delivery
  • Mentoring
  • Employee engagement
  • Coaching and mentoring
  • Customer service and communication skills
  • Outstanding customer service
  • Customer service and satisfaction

Timeline

Security Officer

Allied Universal Security Services
05.2020 - 10.2022

Resident Assistant

Dutchess Community College
08.2018 - 05.2020

Training Ambassador

Pret A Manger
03.2018 - 01.2025

Associate of Arts - Communications

Dutchess Community College
Hakeem Godbold