Tyrea Nobles
Houston
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Goal-driven assistant store manager with several-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.
Overview
12
12
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Uhaul Moving And Storage
Houston
03.2024 - 08.2025
-  Manage transactions, storage rentals, and customer service inquiries.
-  Maintain detailed records to ensure the cleanliness and security of the storage facility.
-  Assist the storage center manager in directing and motivating personnel.
- Resolved customer inquiries and complaints effectively and promptly.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
-  Engage in continuous education through U-Haul University.
Customer Service Representative
Uhaul Moving And Storage
Houston
10.2021 - 03.2024
-  Assisted customers with U-Haul products and services both in-person and via phone.
-  Utilized U-Scan technology for managing rentals and inventory effectively.
-  Handled equipment cleaning, inspection, and maintenance, including fluid checks.
-  Answered customer inquiries and prepared rental invoices.
-  Managed propane filling and operated a forklift as needed.
Customer Service Representative
Wipro Technologies
Lonoke
09.2020 - 08.2021
- Provided excellent customer support for mortgage loan inquiries and changes.
-  Scheduled customer appointments and maintained compliance with call center scripts.
-  Empathetically addressed customer issues and concerns related to accounts.
-  Ensured up-to-date knowledge of customer accounts and loan processes.
Member Services Team Lead
Ymca Of Greater Houston
Houston
06.2018 - 08.2020
- Oversaw all staff and handled member and staff issues effectively.
-  Managed scholarships, vendor relationships, and organized community events.
-  Conducted staff meetings and ensured responsibilities were completed before shifts ended.
-  Made "Member Experience" calls and managed credits and refunds.
-  Opened and closed the facility, hosted virtual meetings via Zoom.
Member Services Representative
Ymca Of Greater Houston
Houston
06.2017 - 06.2018
- Assisted members with inquiries and provided exceptional customer service.
- Facilitated program registrations and maintained accurate member records.
- Conducted outreach to promote YMCA programs within the local community.
- Monitored trends in customer feedback in order to identify areas needing improvement within the organization.
- Developed action plans to retain memberships and exceed sales goals.
-  Multitasked in administrative duties while providing exceptional service to members and guests.
-  Conducted detailed membership tours and assisted with swim lesson sign-ups.
Youth Development Counselor
Ymca Of Greater Houston
Houston
09.2014 - 05.2017
-  Served as a positive role model for children, exemplifying YMCA's core values.
-  Fostered relationships with children, parents, and school staff.
-  Provided quality childcare and implemented age-appropriate curriculum and events.
- Facilitated youth activities to promote teamwork and leadership skills.
- Encouraged the practice of healthy habits such as exercise or nutrition education.
- Served as an advocate for the rights of young people within the community.
Nurse Aide
Travis Unified School District
Richmond
08.2013 - 07.2014
- Assisted students with daily living activities and personal hygiene needs.
- Monitored student health and reported changes to school nurse.
- Documented student health records and maintained confidentiality.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Transported patients safely using wheelchairs or stretchers when necessary.
Education
William B Travis
Richmond, TXSkills
- Cash handling
- Customer relationship management
- Sales forecasting
- Inventory management
- Staff training
- Problem solving
- Time management
- Quality assurance
- Team leadership
- Effective communication
- Data entry accuracy
- Records management
- Strategic planning
- Recruiting & Employee Orientation
-  Management & Customer Service
-  Administrative Proficiency & Technical Support
-  Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher)
-  Kronos, Typing, Interviewing
-  Childcare & Youth Development
Certification
- First Aid Certification
-  CPR Certification
Timeline
Assistant Store Manager
Uhaul Moving And Storage
03.2024 - 08.2025
Customer Service Representative
Uhaul Moving And Storage
10.2021 - 03.2024
Customer Service Representative
Wipro Technologies
09.2020 - 08.2021
Member Services Team Lead
Ymca Of Greater Houston
06.2018 - 08.2020
Member Services Representative
Ymca Of Greater Houston
06.2017 - 06.2018
Youth Development Counselor
Ymca Of Greater Houston
09.2014 - 05.2017
Nurse Aide
Travis Unified School District
08.2013 - 07.2014
William B Travis