Tyreece Peterson
Cincinnati
Summary
Dynamic and results-driven professional with extensive experience at Kroger, excelling in operational oversight and team building. Proven track record in conflict resolution and training, enhancing team performance and customer satisfaction. Adept at technical support, ensuring seamless online grocery operations while maintaining accurate financial records. Passionate about fostering a collaborative work environment.
Overview
8
8
years of professional experience
Work History
Assistant Front End Manager
Kroger
Cincinnati
06.2022 - 04.2028
- Managed daily operations of the front end area including opening and closing duties.
- Coordinated with other departments on promotional campaigns and special events.
- Monitored sales activities to ensure compliance with established procedures.
- Regularly evaluated performance of individual team members and provided constructive feedback.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
Online Grocery Associate
Kroger
Cincinnati
12.2019 - 06.2022
- Provided customer support for technical issues related to the online ordering process.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Assisted teammates with daily tasks during peak periods.
Education
Some College (No Degree) -
University of Cincinnati
Cincinnati, OHSkills
- Conflict resolution
- Time management
- Operational oversight
- Technical support
- Training and mentoring
- Cash handling
- Team building
Languages
French
Limited
Spanish
Limited
Timeline
Assistant Front End Manager
Kroger
06.2022 - 04.2028
Online Grocery Associate
Kroger
12.2019 - 06.2022
Some College (No Degree) -
University of Cincinnati
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