Tyreena Johnson
Batavia,IL
Summary
I am a motivated, compassionate, self-starter with over 5 years of clinical experience providing patient care, office administration, project management, organizational and communication skills to support teams in Phlebotomy. Familiarity working within fast-paced environments and follows protocols to ensure safe and efficient clinical operations. Dedicated and enthusiastic worker eager to acquire new skills in entry level supervision within an organization that encourages professional development and career growth. Recent MBA graduate.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinator
Teen Reach AAMOU
Aurora, IL
07.2024 - 05.2025
- Life skills education Encompasses training and education that promotes the development of healthy lifestyles, and encourages abstinence from risk-taking behaviors in the areas of alcohol and/or substance use, criminal activity, violence and sexual activity. The following participant outcomes are associated with this core service:
- Increase knowledge of harmful effects of alcohol and substance use and abuse.
- Increase knowledge of harmful effects of early sexual activity and pregnancy.
- Increase anger management and conflict resolution skills.
- Increase decision-making and problem-solving skills.
Behavioral Intervention Specialist
AAMOU
Aurora, IL
05.2023 - 05.2025
- Developing treatment plans based on assessments of the clients' needs and goals
- Developing and implementing treatment plans, maintaining progress reports, and providing support to the patients
- Communicating with teachers and parents about student progress
- Implementing the plan
- Providing ongoing assessments of progress
- Creating general strategies for behavior assessment
- Conflict resolution
- Crisis intervention
- Assisting other professionals who work with the client in their daily environment
- Designing, executing, and assessing programs based on different factors, including gender, cultural background, and age.
- Having excellent stress management and problem-solving skills
PSR II
Quest Diagnostics
Oak Park, IL
08.2018 - 06.2022
- Research, respond to requests, provide follow up, and track clients
- Field agents' questions appropriately in a timely fashion
- Distribute specimen requirements, request additional tests, and provide reports
- Document and log all calls and submit any issues for follow up to the manager
- Coordinate activities between client services, the agent, and the client
- Schedule applicants with an examiner or at the PSC site
- Conduct in center exams, which include taking basic vitals, medical history, venipuncture, urine collection, and EKG
- Collect specimen for pre-employment drug screenings and other Quest Diagnostic services
- Respond to the needs and requests of clients, management, and staff in a professional and timely manner
- Observe all compliance and safety policies and procedures as outlined in the Safety Manual
- Attend all safety briefings and training sessions for continuing education
- Ensure HIPAA compliance and PHI guidelines at all times
- Trained, coached, and mentored new techs during their onboarding process
- Assisted manager with scheduling for other techs
- Assisted with registering patients for labs through the care 360 system and order blood test
Certified Phlebotomist
Rush Oak Park Hospital
Oak Park, IL
04.2017 - 08.2018
- Verified test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel
- Verified patient by confirming patient identification
- Obtained blood specimens by performing venipunctures and finger sticks
- Maintained specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
- Collected therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time
- Tracked collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
- Monitored glucose levels by performing bedside glucose tests; recorded results; reported results to unit nurse-manager
- Performed bleeding-times tests by entering results to the computer; notified pathologist of results falling outside normal ranges
- Maintained quality results by following department procedures and testing schedule; recorded results in the quality-control log; identified and reported needed changes
- Trained personnel and monitored ongoing performance in ordering test and registering patients
- Ordering and contacting doctors for clarification on orders using the Electronic Health Record in the epic system
- Assisted in recording and filing all incidents in accordance with established policies and procedures
- Managed customer service calls from patients, doctors, and other healthcare facilities
Certified Phlebotomist
Community Health Clinic
Chicago, IL
06.2016 - 12.2016
- Verified test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel
- Verified patient by confirming patient identification
- Obtained blood specimens by performing venipunctures and finger sticks
- Maintained specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
- Collected therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time
- Tracked collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed
- Monitored glucose levels by performing bedside glucose tests; recorded results; reported results to unit nurse-manager
- Performed bleeding-times tests by entering results to the computer; notified pathologist of results falling outside normal ranges
- Maintained quality results by following department procedures and testing schedule; recorded results in the quality-control log; identified and reported needed changes
- Trained personnel and monitored ongoing performance in ordering test and registering patients
- Ordering and contacting doctors for clarification on orders using the Electronic Health Record in the epic system
- Assisted in recording and filing all incidents in accordance with established policies and procedures
- Managed customer service calls from patients, doctors, and other healthcare facilities
Education
Masters Degree - Business Administration/ Healthcare Management
Colorado Technical University
Colorado Springs05.2023
Bachelors - Business Administration /Healthcare Management
Colorado Technical University
Colorado Springs05.2021
Certificate - Phlebotomy
Triton College
River Grove09.2019
Associates Degree - Healthcare Management (Business Administration
Colorado Technical University
Colorado Springs09.2019
Skills
Microsoft Outlook
Medical terminology
Business administration
Insurance verification
Certification
- Driver's License
- Certified Phlebotomy Technician
Languages
English
Timeline
Coordinator
Teen Reach AAMOU
07.2024 - 05.2025
Behavioral Intervention Specialist
AAMOU
05.2023 - 05.2025
PSR II
Quest Diagnostics
08.2018 - 06.2022
Certified Phlebotomist
Rush Oak Park Hospital
04.2017 - 08.2018
Certified Phlebotomist
Community Health Clinic
06.2016 - 12.2016
Masters Degree - Business Administration/ Healthcare Management
Colorado Technical University
Bachelors - Business Administration /Healthcare Management
Colorado Technical University
Certificate - Phlebotomy
Triton College
Associates Degree - Healthcare Management (Business Administration
Colorado Technical University