Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyrell Johnson

Cincinnati

Summary

Would say that I’m a Dynamic and reliable professional with extensive experience in customer service , especially with excelling in cash handling and problem-solving, As well as a proven ability to enhance customer satisfaction through effective multitasking and teamwork, I aim to consistently foster positive relationships and loyalty and very committed to maintaining high standards and to provide service with excellence. Would like to say that I’m also a very empathetic individual and will take initiative to seek out a solution with my peers to a problem instead of letting an inconvenience increase the issue .

Overview

2025
2025
years of professional experience

Work History

Sandwich Artist

Subway
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Prepared and presented food in compliance with health and safety guidelines.

Crew Member

Wingstop
06.2024 - 11.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Front of House

City Barbecue
03.2023 - 09.2023
  • Ensured compliance with local health codes and safety regulations in all front of house areas.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Panera Bread
09.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma - Music

Mount Healthy Jr./Sr.High School
Cincinnati, OH
05.2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability and punctuality
  • Food preparation
  • Cash handling proficiency
  • Effective multi-tasking
  • Multitasking and prioritizing
  • Cash handling
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Patience and empathy
  • Guest service
  • Order accuracy

Timeline

Crew Member

Wingstop
06.2024 - 11.2024

Front of House

City Barbecue
03.2023 - 09.2023

Cashier

Panera Bread
09.2022 - 03.2023

Sandwich Artist

Subway

High School Diploma - Music

Mount Healthy Jr./Sr.High School

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