TYRENA ROMAINE
Chicago,IL
Summary
Dependable Medical Assistant with extensive experience in patient care and administrative support. Recognized for strong communication skills and effective management of responsibilities in fast-paced healthcare environments, ensuring efficient operations while delivering exceptional patient support.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Lead Medical Assistant
University of Chicago Medical Center
Chicago, IL
01.2014 - Current
- Perform health and medical surveillance
- Take and record vital signs
- Assess and monitor patient conditions
- Assist physicians during medical procedures
- Perform blood draws as needed
- Supported emergency preparedness procedures to ensure readiness for patient care during crises
- Order vaccinations and medical supplies
- Conducted job task analysis and assisted with workplace safety to promote a safe clinical environment
- Assist employees and patients with clinical needs
- Maintained organized patient rooms and clinical settings to enhance patient care environment
Cashier
Walgreens
Chicago, IL
01.2014 - 01.2019
- Operated cash register and processed transactions accurately to ensure smooth customer experiences
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Stocked merchandise and organized inventory to enhance product accessibility and store presentation
- Stocked merchandise and maintained inventory
- Maintained cleanliness and organization of store areas to promote a welcoming environment
Medical Assistant
Seton Family Health Center
Chicago, IL
01.2001 - 01.2014
- Greeted and assisted patients to ensure a welcoming and efficient experience
- Took vital signs and monitored patients
- Assisted physicians with procedures
- Performed blood draws
- Ordered vaccinations and supplies to maintain optimal inventory for patient care
- Conducted health and medical surveillance
- Supported emergency preparedness activities
- Conducted accounting and safety audits
Barista / Customer Service Associate
Starbucks
Chicago, IL
01.1999 - 01.2001
- Prepared and served beverages
- Facilitated customer satisfaction through active listening and tailored responses
- Coordinated with team members to streamline workflow and improve service delivery
- Maintained an organized environment to elevate overall customer experience
- Operated cash register
Education
Registered Medical Assistant Program -
Illinois School of Health Careers
Chicago, IL01-2000
High School Diploma -
Near North Vocational High School
Chicago, IL01-1999
Skills
- Venipuncture Techniques
- Vaccine Administration
- Surgical Assistance
- Clinical Observation
- Healthcare Compliance
- Medical Documentation
- Medical Coding
- Medical Data Entry
- Data entry systems
- Current Operating Systems
- Microsoft Office Suite
- Time Management
- Organizational skills
- Leadership Skills
- Problem-Solving
- Patient Communication
- Customer Service
Personal Information
Title: Medical Assistant | Office Assistant
Certification
Sectracon: Chicago Security Training Concept, Armed Security Certification, P.E.R.C. & F.O.I.D. Card Holder, 2016
Timeline
Lead Medical Assistant
University of Chicago Medical Center
01.2014 - Current
Cashier
Walgreens
01.2014 - 01.2019
Medical Assistant
Seton Family Health Center
01.2001 - 01.2014
Barista / Customer Service Associate
Starbucks
01.1999 - 01.2001
Registered Medical Assistant Program -
Illinois School of Health Careers
High School Diploma -
Near North Vocational High School