Tyrese Boren
Johnson City,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Fraud Recovery Specialist
Advanced Call Center Technologies Johnson City
03.2023 - 01.2024
- Recovered lost funds by investigating and resolving complex fraudulent transactions.
- Reduced fraud losses for the company through diligent monitoring of transaction patterns and trends.
- Saved the organization money by identifying and preventing potential fraud cases proactively.
- Enhanced customer satisfaction levels with prompt resolution of disputed transactions.
Carwash Attendant
Ultimate Shine Carwash
03.2022 - 03.2023
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Enhanced carwash efficiency by performing routine maintenance checks on equipment and promptly addressing any issues.
- Ensured safety for both customers and employees by adhering to company guidelines and following proper procedures.
- Contributed to increased revenue with upselling of premium services, utilizing strong communication skills.
Tow Motor Operator
HSN, Home Shopping Network
03.2020 - 03.2022
- Increased tow motor efficiency by implementing proper maintenance and safety checks.
- Enhanced warehouse organization with precise tow motor operation for streamlined material handling.
- Ensured timely delivery of materials by prioritizing tasks and adhering to tight deadlines.
- Reduced workplace accidents through strict adherence to safety protocols and guidelines during tow motor operation.
Maintenance Crew Member
City Of Johnson City
03.2018 - 03.2020
- Contributed to a welcoming environment for visitors through diligent care of flower beds, shrubs, and trees.
- Improved safety on the grounds by promptly removing debris and maintaining walkways.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Reduced water waste through careful monitoring of irrigation systems and adjusting schedules accordingly.
- Aided in reducing soil erosion by implementing effective landscaping solutions, such as retaining walls or graded slopes.
- Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
Education
High School Diploma -
Elizabethton High School
Elizabethton, TN05.2020
Skills
- Conflict Resolution Techniques
- Interpersonal Abilities
- Attention to Detail
- Problem Solving Aptitude
- Adaptability and Flexibility
- Multitasking Capabilities
Timeline
Fraud Recovery Specialist
Advanced Call Center Technologies Johnson City
03.2023 - 01.2024
Carwash Attendant
Ultimate Shine Carwash
03.2022 - 03.2023
Tow Motor Operator
HSN, Home Shopping Network
03.2020 - 03.2022
Maintenance Crew Member
City Of Johnson City
03.2018 - 03.2020
High School Diploma -
Elizabethton High School
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