Summary
Overview
Work History
Education
Skills
Timeline
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Tyrese Samuel

Fort Worth,TX

Summary

Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

5
5
years of professional experience

Work History

Operations Manager

Fedex Ground
10.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Supply Administration Operation Specialist

Fed Ex Ground
09.2020 - 10.2022
  • Operated computers and other office equipment to prepare receipts and reports.
  • Monitored inventory paperwork and ordered supplies, keeping warehouse fully stocked during high-volume periods.
  • Identified material and logistics requirements to create purchasing requisitions.
  • Verified inventory computations by comparing to physical counts of stock, and investigated discrepancies or adjusted errors.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.

Customer Service Associate

Z Gallerie
07.2018 - 09.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Timber Creek High School
Fort Worth, TX
05.2018

Skills

  • Assignment Delegation
  • Database Maintenance
  • Data Entry
  • Analytical and Critical Thinking
  • Good Telephone Etiquette
  • File Management Software

Timeline

Operations Manager

Fedex Ground
10.2022 - Current

Supply Administration Operation Specialist

Fed Ex Ground
09.2020 - 10.2022

Customer Service Associate

Z Gallerie
07.2018 - 09.2020

High School Diploma -

Timber Creek High School

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Tyrese Samuel