Tyresha Wallace

• Reviews and analyzes Equal Employment Opportunity (EEO) complaint files
• Organized resources, records and personnel to accomplish aggressive targets.
• Reviews reports for legal sufficiency and authority settlement agreements
  counseling stage and monitors compliance with those agreements.
• Provides guidance and technical advice concerning EEO complaints process and Postal Service regulations, policies,
  programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District
  personnel.
• Managed over 50 reports each day

• Hire employees and process hiring-related paperwork.
• Recruit, screen, interview, or place individuals within an organization.
• Monitor employees' work schedules and attendance for payroll purposes.
• Plan, direct, or coordinate operational, administrative, management, and support services of a U.S.
post office

• Manage and sort all outgoing mail and packages for day to day delivery
• Manage Payroll for over 25 employees

• Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
• Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
• Monitored alarm systems to detect any unauthorized entries into protected areas.
• Completed full building and grounds patrols to spot and investigate concerns.
• Completed 10-20 reports each shift

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Monitored workflow to improve employee time management and increase productivity.
• Organized contests and established goals to optimize productivity and improve employee morale.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Interviewed, hired and trained new employees for production positions.
• Managed over 30-50 Customers each day