Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Deputy Clerk II
Prince George’s County Register of Wills
Upper Marlboro, MD
06.2023 - Current
Accept and log filings such as wills, estate petitions, and other probate-related documents.
Review for completeness, correct signatures, procedural compliance, and legal sufficiency before filing in the court system software.
Create and maintain electronic and paper case files.
Monitor case timelines and update progress/status.
Issue and notices, scheduling letters, and letters of authority for executors and guardians.
Ensure dockets are published accurately.
Provide frontline service to attorneys, agencies, and the public via phone, email, and in person.
Answer procedural questions; distribute forms; assist with document preparation and public record requests.
Organizational skills, knowledge of local rules, and patience in handling repeat public inquiries.
Front Desk Receptionist
Tower Radiology
White Plains, MD
02.2018 - 04.2023
Responsible for checking in patients upon arrival and manage the building log of who is entering and exiting the building.
Answers a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested.
Responsible for monitoring schedule and processing incoming payments.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
Responsible for scheduling appointments for multiple modalities.
Ensures availability of treatment information by filing and retrieving patient records.
Responsible for verifying patient Insurance and collect copays, deductibles, and collection balances.
Maintains operations by following policies and procedures, reporting needed changes.
Responsible for opening and closing Office.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Full-time
Billing and Accounting
S&W Controls Incorporated
Upper Marlboro, MD
07.2017 - 08.2017
Responsible for processing payments and refunds for clients.
Wrote thorough reports on billing activity with clear and reliable data.
Maintained all payroll operations according to company policies and procedures.
Communicated with clients regarding bills.
Responsible for emailing clients quotes for contracts daily.
Processed invoices and prepare checks to pay out invoices.
Coordinated office meetings and company holiday parties.
Maintained calendar for service workers weekly and scheduled service for clients.
Assume the responsibility of receiving and sorting incoming payments with attention to credibility.
Managed the status of accounts and balances and identify inconsistencies.
Responsible for verifying the validity of debit accounts.
Updated accounts receivable database with new accounts or missed payments.
Ensured all clients remain informed on their outstanding debts and deadlines.
Provided solutions to any relative problems of clients.
Full-time
Security Guard
US Security Associates
Baltimore, MD
02.2015 - 07.2017
Performed Access Control.
Patrolled and monitored activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure.
Evicted trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over.
Controlled the entrance and departure of employees, visitors and vehicles according to protocols.
Monitored surveillance cameras to watch out for any disruptions or unlawful activities.
Provided detailed reports on daily activities and any incidents that may have occurred to management.
Tested security systems and, if needed, operating X-ray machines and metal detectors.
Used provided communication devices such as two-way radios in a clear and concise manner.