JENNY SHOUSE
Dallas,GA
Summary
Dedicated professional with a strong background in customer service and community engagement. Recognized for achieving 100% compliance in previous roles and demonstrating leadership as a PTA President. Eager to leverage problem-solving and project management skills to contribute effectively in a new role.
Overview
19
19
years of professional experience
Work History
Deputy Clerk II
Cobb County Government
10.2023 - 02.2024
- Assisted callers with cases.
- Filled cases for judges.
- Helped callers with continuances of cases.
- State Court
Stay at home Mom
01.2012 - 01.2024
- Frequent volunteer at my son's school.
- Panel member to help choose new principal.
- Consultant for re-opening of school during Covid.
- Treasurer and President of PTA.
- Organized school events.
Cashier/ Stock
Victoria's Secret
01.2005 - 01.2012
- Trained new employees on POS system and credit card selling.
- Credit lead.
- Inventory specialist, processing shipments and displaying product for customers.
Intake Coordinator, Provider Assistance Desk
MedSolutions
12.2009 - 10.2011
- Coordinated with insurance companies to secure authorization for high-tech radiology services.
- Completed HIPAA certification through comprehensive training to ensure compliance.
- Received 100% compliance award for maintaining standards over 6 consecutive quarters.
Education
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZ06-2026
Associate of Science - Criminal Justice
Columbia State Community College
Columbia12-2021
High School Diploma -
Franklin High School
Franklin05-2005
Skills
- Project Management
- Data entry
- Inventory Management
- Customer Service
- Customer support
- MS Office Suite
- Microsoft Office
- Confidentiality
- Communication skills
Hobbies and Interests
- Cooking
- Reading
- Scotland
- Cub Scouts
- PTA Treasurer
- PTA Secretary
- PTA President
Timeline
Deputy Clerk II
Cobb County Government
10.2023 - 02.2024
Stay at home Mom
01.2012 - 01.2024
Intake Coordinator, Provider Assistance Desk
MedSolutions
12.2009 - 10.2011
Cashier/ Stock
Victoria's Secret
01.2005 - 01.2012
Bachelor of Science - Justice Studies
Grand Canyon University
Associate of Science - Criminal Justice
Columbia State Community College
High School Diploma -
Franklin High School