Hi, I’m
ALEXIA RIVERA
Columbus,GA
Summary
A hardworking and passionate job seeker with strong organizational skills and customer service skills eager to secure a position at a exceptional company. Ready to help a team achieve company goals.
Overview
2
years of professional experience
Work History
Columbus Consolidated Government
Deputy Clerk II
05.2023 - 01.2024
Job overview
- Operates a computerized case tracking system to enter, update, correct, and access court case information and to provide computer-generated forms and reports
- Reviews, scans, and enters into court case management all case information necessary for retrieval of court document images
- Take phone calls from customers and assist them accordingly.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
Ross Dress For Less
Ross Sales Associate
12.2022 - 01.2023
Job overview
- Greeting customers
- Answering customer questions related to merchandise and store policies
- Recommending products or services based on customer needs
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Wesleyan College
Student Athlete
09.2018 - 05.2022
Job overview
- Learned how to motivate team members to work toward common goals
- Can observe and retain the strengths and weaknesses of the team.
Education
Wesleyan CollegeMacon, GA
Bachelor's Degree from Sports Management
05.2022
University Overview
- Honor Roll [Semester and Year]
- Professional Development: [Business Ethics]
Skills
- Professional Communication
- Creative Problem-Solving
- Inclusive Teamwork
- Clerical experience
- Microsoft Office
- Office management
- Customer service
- Office experience
- Organizational skills
- Communication skills
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Phone etiquette
Timeline
Deputy Clerk II
Columbus Consolidated Government
05.2023 - 01.2024
Ross Sales Associate
Ross Dress For Less
12.2022 - 01.2023
Student Athlete
Wesleyan College
09.2018 - 05.2022
Wesleyan College
Bachelor's Degree from Sports Management