Experienced professional consistently achieving company objectives through disciplined and methodical approaches. Proven ability to thrive under pressure, adept at navigating and embracing new challenges to drive organizational success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deputy Clerk II
Columbus Consolidated Government
Columbus, Ga
07.2019 - Current
Receives, processes, reviews, prepares, and files real estate documents including deeds, liens, judgments, power of attorney and related documents
Index information collected from incoming documents related to real estate, liens and property surveys; identifies and corrects errors
Accepts or declines documents based on completion of relevant requirements
Processes local, state and federal tax liens documents; processes hospital lien documents
Assists the general public, attorneys, and paralegals as needed
Prepares daily reports of activities to verify totals and document count audits.
Sales Associate / Merchandise handler
Macy's
Columbus, Ga
10.2007 - 05.2019
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Used POS system to process sales, returns, online orders and gift card activations
Informed customers of current store promotions to encourage additional sales purchases
Helped customers complete purchases, locate items and join reward programs
Worked closely with sales manager to solve problems and handle customer concerns
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Substitute Teacher
Muscogee County School District
Columbus, Ga
01.2016 - 08.2016
Followed classroom plans left by class teacher to continue student education and reinforce core concepts
Upheld classroom routines to support student environments and maintain consistent schedules
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping
Kept students on-task with proactive behavior modification and positive reinforcement strategies
Maintained day-to-day classroom management and discipline to promote learning initiatives
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Temp Sales Supervisor
Macy's
Columbus, GA
12.2014 - 07.2015
Effectively coached team members to reach weekly and monthly sales goals
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Checked store merchandise regularly for proper display and replenishment
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Promoted exceptional customer service by engaging clients on sales floor.
Education
Certificate - Bachelor of Science Degree | Psychology, Sociology
Troy University
05.2014
Skills
Excellent customer service skills
Record Sorting and Filing
Professional Correspondence
Critical Thinking
Strong organizational skills
Clerical Support
Detailed Records and Reporting
Effective Written and Verbal Communication
Courteous with Strong Service Mindset
Certification
Certification | Indexing Real and Personal Property Records 11/2020
State of Georgia
Timeline
Deputy Clerk II
Columbus Consolidated Government
07.2019 - Current
Substitute Teacher
Muscogee County School District
01.2016 - 08.2016
Temp Sales Supervisor
Macy's
12.2014 - 07.2015
Sales Associate / Merchandise handler
Macy's
10.2007 - 05.2019
Certificate - Bachelor of Science Degree | Psychology, Sociology