Tyriq Fells
Tuscaloosa
Summary
Highly motivated and dedicated professional with a strong work ethic and commitment to excellence. Known for excellent communication skills, trustworthiness, and a willingness to learn and adapt. Seeking to leverage diverse work experience and leadership abilities in a challenging role where I can continue to grow and contribute.
Overview
4
4
years of professional experience
Work History
Team Lead
Road and Rail
03.2022 - Current
- Led and managed team in daily operations to ensure efficiency and meet company goals
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Maintained high standards of safety and compliance while exceeding performance expectations.
Juvenile Detention Officer
Tuscaloosa County
01.2021 - 03.2022
- Supervised and managed the safety and well-being of juveniles in a secure facility
- Maintained order and discipline, addressing issues promptly and with professional discretion
- Assisted in rehabilitation efforts and coordinated with families and legal teams as necessary
Account Manager
Buffalo Rock
04.2021 - 03.2022
- Managed client relationships and ensured customer satisfaction through proactive communication and support
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Oversaw account performance, resolving issues and ensuring timely product deliveries.
- Collaborated cross-functionally to meet client need and exceed business targets
Education
Bachelor of Science - Criminal Justice
Stillman College
Tuscaloosa, ALSkills
- Problem-solving
- Adaptability & flexibility
- Attention to detail
- Customer service
- Conflict resolution
- Team leadership
Timeline
Team Lead
Road and Rail
03.2022 - Current
Account Manager
Buffalo Rock
04.2021 - 03.2022
Juvenile Detention Officer
Tuscaloosa County
01.2021 - 03.2022
Bachelor of Science - Criminal Justice
Stillman College
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