Tyriq Goodwin
Fort Lauderdale,FL
Summary
Sales consultant with extensive experience at Mazda Of Palm Beach, specializing in consultative sales and effective communication. Demonstrated ability to drive revenue growth through strategic negotiation and closing techniques. Proven success in lead generation and product demonstration, consistently surpassing sales targets and improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Mazda Of Palm Beach
08.2023 - Current
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers needs.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
To-Go Specialist
Olive Garden
05.2021 - 09.2023
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Streamlined to-go operations, implementing an organized system for tracking orders.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Contributed to sales growth by upselling menu items when taking orders from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
High School Diploma -
Palm Beach Central High School
Wellington, FL05.2022
Skills
- Sales Funnel Development
- Product and Service Knowledge
- Territory Expansion
- Industry Trends
- Prospecting Skills
- Persuasive Communication
- Consultative Sales
- Lead Generation
- Time Management
- Prospect Qualification
- Customer Relationship Management
- Closing techniques
- Product demonstration
- Exceeds sales goals
- Objection handling
Timeline
Sales Consultant
Mazda Of Palm Beach
08.2023 - Current
To-Go Specialist
Olive Garden
05.2021 - 09.2023
High School Diploma -
Palm Beach Central High School