Tyrique Love
The Colony,Texas
Summary
Experienced Sales Manager with proven success in driving sales growth and building lasting client relationships. Skilled at leading sales teams to consistently surpass targets, while expanding market share and improving customer satisfaction. Utilizing strategic planning and effective communication to drive team performance and deliver consistent results.
Overview
6
6
years of professional experience
Work History
Sales Manager
National Tire and Battery
02.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Service Manager
Discount Tire
03.2023 - 03.2024
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Team Lead
Walmart
07.2022 - 01.2023
- Carried out supervisory activities as outlined in organizational policies
- Monitored team operations and workflow during busy periods, making adjustments to improve pace
- Kept team on-task and promoted collaboration by smoothly handling both internal and external complaints
- Maximized quality and productivity with thorough training and consistent monitoring of team performance
- Modeled exemplary behavior and standards to inspire staff members
- Recognized employee strengths, improvements and outstanding contributions
- Improved operational efficiency by working with senior management to implement and enhance policies and procedures
- Loaded, unloaded, moved and transferred merchandise throughout store
- Prepared merchandise for sales floor and tagged items with correct pricing information
- Maintained strong knowledge of all available products and services
- Greeted arriving customers and delivered exceptional customer service
- Handled day-to-day stock replenishment and visual merchandising.
Bartender
Galaxy Theaters
10.2021 - 05.2022
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
- Recommended current products and limited promotions to upsell beverage orders
- Operated POS systems and managed bar tabs to track revenue
- Worked flexibly to cater to fluctuating coverage needs
- Created specialty cocktails following complex recipes
- Promoted warm, fun atmosphere for guests and team members
- Cleaned, organized and replenished supplies to maintain bar appearance
- Greeted guests to provide warm welcome and promote good customer service
- Checked identification before serving alcohol to comply with state and federal laws
- Maintained thorough understanding of ingredients and preparation of menu items
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
Supervisor
Smoothie King
09.2018 - 01.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
University of North Texas
Denton, TX03.2027
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
Timeline
Sales Manager
National Tire and Battery
02.2024 - Current
Service Manager
Discount Tire
03.2023 - 03.2024
Team Lead
Walmart
07.2022 - 01.2023
Bartender
Galaxy Theaters
10.2021 - 05.2022
Supervisor
Smoothie King
09.2018 - 01.2019
High School Diploma -
University of North Texas
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