Tyrique Shaw
Morrow,GA
Summary
Personable and driven customer service representative with extensive experience within industry. Solid team player who possesses upbeat, positive attitude and proven skill in establish rapport with clients. Motivation to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing business.
Overview
2
2
years of professional experience
Work History
Member Service Representative
Planet Fitness
Morrow, GA
09.2024 - Current
- Greeted members in a friendly, professional manner.
- Handled calls for enrollments and membership cancellations.
- Managed member conflicts and challenging situations by remaining calm and develop strategic solutions.
- Addressed FAQs and assisted members in resolving account issues.
Team Member
AMC Theatres
Morrow, GA
06.2024 - 08.2024
- Operated cash registers to process payments from customers.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Created strategies to go above and beyond job requirements.
Dental Assistant Intern
The Dental Clinic
08.2022 - 09.2022
- Shadowed the dental surgeon and assistant, and handed them various equipment when asked.
- Properly discard used materials from trays, and clean, sterilize, and package equipment.
- Set up dental tray layouts for future use.
- Sanitize room after each patient.
Education
High School Diploma -
Montserrat Secondary School
Montserrat, West Indies07-2022
Skills
- Payment processing
- Complaint resolution
- Service upselling
- Adaptive team player
- Professional telephone demeanor
Timeline
Member Service Representative
Planet Fitness
09.2024 - Current
Team Member
AMC Theatres
06.2024 - 08.2024
Dental Assistant Intern
The Dental Clinic
08.2022 - 09.2022
High School Diploma -
Montserrat Secondary School
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