Tyrone Harris
Buffslo,NY
Summary
Dynamic and charismatic professional with a proven track record at DoorDash Company, Buffalo Sanitation and New York State thruway authority! excelling in customer service and team leadership. Adept at optimizing delivery routes and enhancing customer satisfaction, while training new team members. A fast learner with strong computer skills, committed to operational excellence and effective communication.
Overview
11
11
years of professional experience
Work History
Dasher
DoorDash Company
04.2020 - 01.2026
- Delivered food orders efficiently, ensuring timely and accurate customer service.
- Navigated through various neighborhoods to optimize delivery routes and minimize wait times.
- Communicated effectively with customers to confirm order details and address inquiries.
- Utilized DoorDash app for real-time updates on deliveries and customer feedback.
- Assisted in training new Dashers on best practices for effective delivery operations.
- Enhanced customer satisfaction by actively resolving issues related to deliveries or orders.
Lifter
Buffalo Sanitation
09.2014 - 03.2021
- Operated sanitation equipment to ensure proper waste disposal and site cleanliness.
- Adhered to safety protocols while performing lifting and transporting tasks efficiently.
- Assisted team members in executing daily sanitation operations, enhancing workflow effectiveness.
- Conducted routine inspections of equipment for maintenance needs, promoting operational reliability.
- Trained new employees on equipment usage and safety procedures, fostering a knowledgeable workforce.
- Collaborated effectively with team members to complete large-scale projects within tight deadlines while maintaining high-quality standards.
Toll Booth Collector
New York State Thruway Authority
01.2020 - 01.2021
- Processed toll transactions efficiently, ensuring accurate revenue collection.
- Assisted in resolving customer inquiries related to toll charges and payments.
- Maintained up-to-date knowledge of toll rates and policies for effective communication.
- Collaborated with team members to enhance operational workflows and service delivery.
- Trained new team members on scripts, company services, and collection strategies.
Education
No Degree - Business
SUNY Buffalo State
Buffalo, NYHigh School Diploma -
Charter High School For Applied Technologies
Buffalo, NY07.2012
Skills
team oriented
great customer service skills
charismatic
fast learner
great with computers
team lead and training
Timeline
Dasher
DoorDash Company
04.2020 - 01.2026
Toll Booth Collector
New York State Thruway Authority
01.2020 - 01.2021
Lifter
Buffalo Sanitation
09.2014 - 03.2021
No Degree - Business
SUNY Buffalo State
High School Diploma -
Charter High School For Applied Technologies