Daicy Perez
Delano,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Dasher
DoorDash
Delano, CA
11.2020 - 08.2021
- Delivered fresh food to customers across local area.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Navigated local streets and highways with ease using GPS system.
- Recorded weekly hours and mileage for accurate payment.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Maintained positive relationships with customers to promote further business opportunities.
Delivery Expert
Domino's Pizza
Wasco, CA
08.2019 - 10.2020
- Delivered orders to customers quickly.
- Promoted exemplary service to customers by keeping deliveries on time and undamaged.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Interacted with customers on phone and in-person.
- Upheld company's standards in regard to uniform, grooming and appearance.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Followed company and legal requirements for deliveries, money handling and transportation.
Cashier
La Imperial Taqueria
Wasco, CA
11.2017 - 05.2018
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Waitress
El Huarache Loco
Delano, CA
03.2017 - 10.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Bachelor of Arts - Sociology
05.2023
- Spring, 2023 - Dean's List GPA 3.460
Associate of Arts - Sociology
05.2019
- Spring, 2018 - Dean's List GPA 4.0
High School Diploma -
05.2016
- Class Rank: 53/338
- Academic Excellent Award
- Participated in Yearbook, Fall 2014 - Spring 2016
- Yearbook Editor in Chief Fall 2015 - Spring 2016
Skills
- Verbal and Written Communication
- Microsoft Office
- Customer Service
- Detail-Oriented
- Menu Memorization and Presentation
- Active Listening
- People Skills
- Friendly, Positive Attitude
- Good Work Ethic
- High Energy and Stamina
- Relationship Building
- Team Player
- Service Oriented
- Multitasking and Organization
- Time Management and Prioritization
Languages
English
Spanish
Timeline
Dasher - DoorDash
11.2020 - 08.2021
Delivery Expert - Domino's Pizza
08.2019 - 10.2020
Cashier - La Imperial Taqueria
11.2017 - 05.2018
Waitress - El Huarache Loco
03.2017 - 10.2017
California State University - Bakersfield - Bachelor of Arts, Sociology
Bakersfield College - Associate of Arts, Sociology
Wasco High School - High School Diploma,