Mental health program coordinator with 26+ years of experience coordinating mental health projects and supporting therapeutic patient care communication. Proven record improving team collaboration and strengthening staff development to support program operations. Skilled in crisis intervention and emotional support for participant-centered service delivery.
Overview
13
13
years of professional experience
Work History
Program Coordinator
Peace Hospital
Louisville, KY
08.2015 - Current
Managed day-to-day program operations while following applicable policies and regulations.
Developed and implemented program activities based on established goals and objectives.
Coordinated patient care activities among medical staff and departments to enhance service delivery.
Facilitated communication between patients and staff, improving understanding of program processes.
Created detailed program documents to ensure clarity and compliance.
Provided guidance and support to program participants navigating resources, services, and opportunities.
Assisted with training new staff on program policies and procedures.
Executed activity projects efficiently, ensuring timely completion within budgetary guidelines.
Delegated specific tasks to team members during events for effective coordination.
Identified areas for improvement to increase efficiency and effectiveness.
Clarified program offerings and requirements to participants, ensuring informed decision-making.
Mental Health Support Worker
Sunrise Children's Services
Shepherdsville, Kentucky
05.2013 - 08.2015
Implemented individualized care plans to address unique needs of each child.
Provided emotional and psychological support to clients in crisis situations.
Supported clients in developing individualized treatment plans and goals.
Monitored and documented client behavior changes daily. and reported changes to the clinical team quickly.
Worked with therapists and educators to improve treatment strategies.
Monitored client progress toward goals outlined in the treatment plan.
Organized and conducted group therapy sessions to promote emotional well-being and improve interpersonal skills; sessions on anger management, coping skills, and self-esteem.
Led group discussions to promote open communication among children.
Trained new staff on best practices for child mental health support.
Supported children facing mental health challenges with emotional care.
Followed safety protocols when working with potentially violent or suicidal individuals.
Helped clients with daily living activities, including meal planning, medication management, and budgeting.
Planned recreational activities to strengthen social skills and well-being.
Provided transportation assistance for clients needing help getting to appointments or other necessary locations.
Attended training seminars on mental health topics, including trauma-informed care and substance abuse.
Encouraged positive behaviors through rewards systems and incentive programs.
Responded promptly to crisis calls from clients or family members.
Helped clients use conflict resolution strategies and anger management techniques.
Encouraged clients to express feelings and discuss life events to build insight into self and relationships.
Maintained detailed documentation of daily interactions and progress notes. of daily interactions and progress notes.