Tyrone Jones
Fairburn,GA
Summary
Resourceful Operations Supervisor known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive continuous improvement.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Dollar General Regional Hub
Newnan, GA
04.2023 - Current
- Manage 18 associates within three departments for outbound shipping and full pallet pinking.
- Plans daily production goals to meet building metrics.
- Utilizes Standard Operating Procedures to resolve and correct problems, and communicates issues to DC's inbound/outbound Sr. Managers.
- Develops continuity in the utilization of the labor transfer pay program.
- Partners with the Training Department to monitor new employee development tracking.
- Utilizes the Productivity Improvement Plan process to identify areas of opportunity.
- Reviews quality measurements and reports status during daily and bi-weekly meetings.
- Conducts annual employee reviews and merit-increase evaluations.
- Interviews and selects candidates for employment in partnership with the Human Resources.
- Utilizes the Yard Management System program, WEB Focus, Island Pacific, and Warehouse Management System.
- Supports safety programs to reduce or eliminate employee injuries.
Operations Supervisor
BGDC
Forest Park, GA
01.2023 - 04.2023
- Supervised and coordinated workers with the most efficient, orderly stacking of product picking and staging of outbound shipments, with the highest possible level of quality.
- Collaborated with workers and managers to solve work-related problems.
- Evaluate performance and consult on work-related activities, personal growth, or career development.
- Work toward meeting and exceeding KPIs.
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in the company manual set forth expectations comprehensively and consistently.
- Managed over 30 workers.
Outbound Supervisor
PetSmart Distribution Center
Newnan, GA
10.2013 - 11.2022
- Interviewing and hiring.
- Managed 30 employees and productivity in a 1 million sq. ft. Ft. D.C.
- Prepared, organized, and conducted training sessions (group and individual) for new and current associates.
- Observes associates in order to identify strengths and opportunities for progression.
- Conducts performance evaluations while encouraging associates' development.
- Provides real-time feedback, performance management.
- Ensures that safety and quality are top priorities.
- Meets deadlines.
- Troubleshoot and research errors to make corrections.
- Manage KPIs.
- Scheduling and planning.
- Productivity reporting.
- Inventory, Cycle Counts, Damages.
- Shipping and receiving.
- Order picking.
- Budget adherence.
- Cross-trained associates to cut down on overtime costs.
Education
Some College (No Degree) -
Augusta Technical College
Augusta, GAHigh School Diploma -
Hephzibah High School
Hephzibah, GASkills
- Logistics management
- Staff supervision
- Shipment processing
- Inventory auditing
- Maintenance Management
- Interactive communication skills
- Documentation Management
Accomplishments
- Best in show award for forth quarter supervisor of the year.
- Certificate of Appreciation for Care Behaviors and lasting Contributions to Distribution Center 38
Timeline
Operations Supervisor
Dollar General Regional Hub
04.2023 - Current
Operations Supervisor
BGDC
01.2023 - 04.2023
Outbound Supervisor
PetSmart Distribution Center
10.2013 - 11.2022
Some College (No Degree) -
Augusta Technical College
High School Diploma -
Hephzibah High School
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