Tyrone Jones
Joplin,MO
Summary
Goal oriented manager dedicated to continuous improvement with a sense of urgency. Having extensive experience in all aspects of running a successful BioLife Center, my aim is to motivate others to reach peak performance with passion while striving to make the needed tools available for success. Problem solving, goal oriented, accountability, strategizing, and mentoring describe my leadership style. I ask nothing of my team that I am not willing to do myself, and will be with them until the goals are accomplished.
Overview
26
26
years of professional experience
Work History
Center Manager
Biolife Plasma Services
06.2016 - Current
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Managed daily operations for optimal efficiency, resulting in donor retention rates.
- Successfully resolved employee and donor concerns by actively listening to their needs and proposing viable solutions that met their expectations.
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and donors alike.
- Supported not only my District but the Network as well
- Successfully navigated center through Covid 19 pandemic by adapting to meet changing donor needs.
- By creating and implementing more robust systems, we successfully improved communication and employee relationships, which led to higher engagement and retention rates.
Assistant Manager
Biolife Plasma Services
03.2014 - 06.2016
- Supervised day-to-day operations to meet performance and quality expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw ordering for the center, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored line staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks.
Center Supervisor
Biolife Plasma Services
09.2013 - 03.2014
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Collaborated with management team to develop long-term goals for the center''s success.
Master Technician
Biolife Plasma Services
08.2013 - 09.2013
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships.
- Assisted in training new technicians, sharing best practices to ensure consistent quality across the team.
- Participated actively in ongoing professional development opportunities offered by company.
- Participated in 2 Kaizen's
Plasma Center Technician
Biolife Plasma Services
10.2012 - 08.2013
- Supported fellow technicians during busy periods or absences, demonstrating adaptability in various roles throughout the center.
Assistant Women's Basketball Coach
Missouri Southern State University
06.2002 - 08.2012
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Provided guidance to student athletes in overcoming challenges and identifying opportunities.
- Assisted student athletes in setting and achieving personal and professional goals.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Coordinated Team Travel.
- Handled Operational Budget
- Developed and implemented effective training and skills development strategies to improve overall team performance.
Assistant Women's Basketball Coach
Iowa Western Community College
09.1998 - 05.2002
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Skills
- Critical thinking
- Organizational skills
- Time management
- Mentoring
- Communication
- Staff Development
- Compliance monitoring
- Staff leadership
Timeline
Center Manager
Biolife Plasma Services
06.2016 - Current
Assistant Manager
Biolife Plasma Services
03.2014 - 06.2016
Center Supervisor
Biolife Plasma Services
09.2013 - 03.2014
Master Technician
Biolife Plasma Services
08.2013 - 09.2013
Plasma Center Technician
Biolife Plasma Services
10.2012 - 08.2013
Assistant Women's Basketball Coach
Missouri Southern State University
06.2002 - 08.2012
Assistant Women's Basketball Coach
Iowa Western Community College
09.1998 - 05.2002
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