Tyrone TULLY
Milton,WA
Summary
Seeking a position as the Parking Pay Station Shop Supervisor. Hands-on management style, leveraging a progressive career path from a Lead role to a Supervisor role with more senior decision-making role. Well-versed in staff selection, training, development, performance appraisals and deployment. Excellent analysis and problem-solving skills. Strong record of cost reduction and quality / performance management. Strong advocate of proactive maintenance measures. Superior administrative skills, encompassing budgeting, reporting. Respected for maintaining a professional and positive demeanor, regardless of the situation.
Overview
24
24
years of professional experience
Work History
Parking Pay Station Technician Supervisor(OOC)
City Of Seattle Department Of Transportation
04.2018 - Current
- Mentor, Provide technical training and feedback to 6 technicians
- Create SOP (Standard Operating Procedures) and SMP (Standard Maintenance Procedure)
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
Field Supervisor
IPS Group Inc
10.2015 - 04.2018
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members
- Met with customers to resolve issues and build productive relationships
- Kept teams on task and completing daily milestones on time
- Planned and scheduled field activities according to set timelines and order of operations.
Front Desk
VA Veteran Center
05.2014 - 07.2015
- Helped Veteran students with inquiries about Veterans benefits via phone and in person
- Volunteered to help with special projects, assuming variety of tasks and duties
- Resolved customer issues and ensured that Office Manager was immediately notified when problems escalated
Field Technician
Leavitt Machinery
12.2012 - 05.2014
- Provided outstanding customer service
- Maintain routine records and reports
- Coordinated work at job sites as warranted across departments
Lead Diesel Mechanic
Northwest Asphalt
12.2007 - 12.2012
- Scheduled repairs and coordinated with crew foremen and Superintendent
- Performed 2 weekly reports
- Managed team performance by training, mentoring, disciplining and motivating employees.
Heavy Equipment Mechanic
US Army
08.1999 - 12.2004
- Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes
- Completed preventative maintenance on set schedules
- Documented findings and all actions taken.
Education
Bachelor of Arts - Information Technology
City University Of Seattle
SeattleComputer Networking/Cisco - Computer Networking
Highline College
Seattle, WA2018
Associate of Applied Science - Web Development
Seattle University
Seattle, WA2014
Skills
- Quick learner
- Skilled problem solver
- Planning and organization
- Goal-oriented
- Active listening skills
- Strong conflict resolution skills
- Detail-oriented
- Leadership
- Scheduling
- Staff Management
- Promotes Diversity
- Staff training and development
- Change Management
- Computer Skills: Microsoft
Accomplishments
- Managed Pay By Plate Conversion project in Seattle
- Managed the Replacement of the on Street Parking Pay Stations in Seattle
- Successfully completed Emerging Leaders Training at the City of Seattle
- Created SOP's and SMP's for the City of Seattle Parking Shop to ensure that the team is consistent and can share the same knowledge to be successful.
Timeline
Parking Pay Station Technician Supervisor(OOC)
City Of Seattle Department Of Transportation
04.2018 - Current
Field Supervisor
IPS Group Inc
10.2015 - 04.2018
Front Desk
VA Veteran Center
05.2014 - 07.2015
Field Technician
Leavitt Machinery
12.2012 - 05.2014
Lead Diesel Mechanic
Northwest Asphalt
12.2007 - 12.2012
Heavy Equipment Mechanic
US Army
08.1999 - 12.2004
Bachelor of Arts - Information Technology
City University Of Seattle
Computer Networking/Cisco - Computer Networking
Highline College
Associate of Applied Science - Web Development
Seattle University
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