Tyronza Harris
Richmond,TX
Summary
Focused Memory Care Director with a background spent maintaining a homelike setting for patients with varying degrees of memory loss. A highly collaborative individual with skills in scheduling, consistent communication with patients' family members and recruiting top talent. Offering quality service understanding and knowledge of federal and state regulations.
Overview
17
17
years of professional experience
Work History
Memory Care Director
The Reserve At Katy
02.2016 - 01.2023
- Recruited and hired highly talented individuals bringing great skills and passion to work.
- Conducted tours of facility to prospective residents and families.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Medication Supervisor
The Reserve At Katy
04.2008 - 05.2015
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 100-bed facility, providing guidance and leadership to over employees across more than 5 departments.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Resident Care Assistant
Sherwood Health Care Facility
05.2006 - 03.2008
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
- Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director.
- Escorted residents to community activities and games and encouraged participation.
- Delivered and served meals and provided other dining needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Nursing - Nursing
Blinn College
Brenham, TXHigh School Diploma -
Bryan High School
Bryan, TX06.1997
Skills
- Service Quality
- Leadership Development
- Team Meeting Management
- Medication Inventory
- Onsite Touring
- Supervising Residents
- Coaching Leadership
- Recruiting and Hiring
- Staff Scheduling
- Care Evaluations
- Physician Orders Processing
- Patient Care Assessment
- Train Employees
Timeline
Memory Care Director
The Reserve At Katy
02.2016 - 01.2023
Medication Supervisor
The Reserve At Katy
04.2008 - 05.2015
Resident Care Assistant
Sherwood Health Care Facility
05.2006 - 03.2008
Nursing - Nursing
Blinn College
High School Diploma -
Bryan High School
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