Tyrus Chiles
Conroe,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking to expand my experience and skills in new, challenging work environments.
Overview
5
5
years of professional experience
Work History
Property and Casualty Insurance Agent
Dick Hannah Allstate
Vancouver, WA
03.2024 - 06.2024
- Collaborated with agency partners to coordinate risk management strategies and provide comprehensive solutions for clients'' unique needs.
- Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness.
- Efficiently managed a large book of business, prioritizing tasks and organizing workloads to maintain productivity levels.
- Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters.
Life Insurance Producer
BankersLife
Portland, OR
11.2023 - 03.2024
- Established rapport and trust with clients through consistent follow-ups, personalized communication, and genuine concern for their financial wellbeing.
- Provided exceptional customer service by promptly addressing concerns or questions regarding policies or claims, reinforcing positive brand reputation.
- Conducted thorough risk assessments for potential clients, enabling accurate pricing and appropriate coverage recommendations.
- Guided clients through the claims process in the event of a loss, ensuring timely resolution and emotional support during challenging times.
Operations Supervisor
Capstone Logistics LLC.
Ridgefield, WA
06.2019 - 11.2023
- Provided guidance and direction to team members on project tasks, deadlines and expectations.
- Maintained detailed records of all decisions, conversations and actions related to the capstone project.
- Monitored individual performance levels to ensure everyone was meeting their objectives.
- Assigned tasks among team members based on their skillset and availability.
- Collaborated with other departments within the organization to ensure successful execution of the capstone project.
- Resolved conflicts between team members in an efficient manner while maintaining positive working relationships.
- Evaluated risks associated with various aspects of the project and identified solutions accordingly.
- Conducted regular reviews of reports submitted by team members for quality assurance purposes.
- Identified areas where improvements could be made during future projects.
- Facilitated open discussions amongst team members regarding potential solutions or strategies for overcoming obstacles.
- Kept stakeholders informed about progress throughout the course of the project.
- Prepared documents outlining key findings or recommendations resulting from the capstone initiative.
- Proposed, reviewed and approved modifications to project plans.
- Produced thorough, accurate and timely reports of project activities.
Education
High School Diploma -
Skyview High School
Vancouver, WA06.2015
Skills
- Policy and Procedure Implementation
- Business Growth
- Human Resource Management
- Strategic Planning
- Risk Management
- Safety Oversight
- Staff Supervision
- Operations Management
- HR Knowledge
- Warehouse Operations
- Professionalism and Ethics
- Quotes and sales
- Customer follow-up
- Auto insurance
- Policy Knowledge
- Client Retention
- Life Insurance
- Upselling
- Health insurance
- Property insurance
- Relationship Building
- Data Entry
- Property and Casualty Insurance
- Customer Engagement
- Customer Billing
Timeline
Property and Casualty Insurance Agent
Dick Hannah Allstate
03.2024 - 06.2024
Life Insurance Producer
BankersLife
11.2023 - 03.2024
Operations Supervisor
Capstone Logistics LLC.
06.2019 - 11.2023
High School Diploma -
Skyview High School