Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Tyshai Stowers

Tyshai Stowers

Los Angeles,CA

Summary

Skilled Front Desk Manager with a proven track record at Related Management Company, LP, excelling in team leadership and customer service. Leveraging strong administrative skills and attention to detail, I consistently enhance resident satisfaction and streamline operations, ensuring a welcoming environment and successful event coordination.

Overview

9
9
years of professional experience

Work History

Front Desk Manager

Related Management Company, LP
Downtown Los Angeles, CA
02.2023 - Current
  • Supervised a team of 3 front desk agents ensuring tasks were completed efficiently and effectively.
  • Managed tasks and responsibilities for front office employees when the team was understaffed.
  • Collaborated with staff to meet incoming and current residents' needs, smooth check-in processes, and maximize satisfaction.

Front Desk

Luxury Concierge
Downtown Los Angeles, CA
10.2021 - 02.2023
  • Ensure the high level of customer satisfaction by providing personalized, exceptional service to guests and residents.
  • Coordinate and manage special events and activities for the building, such as holiday parties, networking events, and community initiatives.

Receptionist - Data Entry Clerk

GSG Protective Services
Culver City, California
09.2018 - 10.2021
  • Managing the front desk area and ensuring it is clean, organized, and presentable at all times to create a positive first impression for clients and visitors.

Security Professional

Allied Universal
West Los Angeles, CA
12.2015 - 01.2018
  • Provide exceptional customer service to all clients and visitors, ensuring a positive and safe experience during their time on the premises.

Education

High School Diploma -

Rancho Dominguez Preparatory High
California

Psychology - Psychology

Cal State University Of Northridge
Northridge, CA

Esthetician Program -

Santa Monica College
Santa Monica, CA

Skills

  • Administrative skills
  • Attention to detail
  • Typing speed 40 WPM
  • Microsoft Office proficiency
  • QuickBooks expertise
  • Web and social media skills
  • Multi-tasking abilities
  • Customer service excellence
  • Professional demeanor
  • Team management

References

  • Mark Dorais - 323-480-3665 - Property Manager
  • Oscar - 818-385-7062 - Previous Team Lead/Front Desk Manager
  • Naya Jones - 310-489-0553 - Former Colleague

Timeline

Front Desk Manager

Related Management Company, LP
02.2023 - Current

Front Desk

Luxury Concierge
10.2021 - 02.2023

Receptionist - Data Entry Clerk

GSG Protective Services
09.2018 - 10.2021

Security Professional

Allied Universal
12.2015 - 01.2018

High School Diploma -

Rancho Dominguez Preparatory High

Psychology - Psychology

Cal State University Of Northridge

Esthetician Program -

Santa Monica College

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