Tyshanna Watkins
249 E Vernon Ave
Summary
Dynamic and results-driven professional with extensive experience as a Buyer at Planned Parenthood Los Angeles. Proven track record in optimizing procurement strategies and enhancing supplier relationships. Exceptional customer service skills, reliability, and cash handling expertise, ensuring operational efficiency and high customer satisfaction. Committed to achieving organizational goals through effective collaboration and strategic planning.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Vons Grocery Store
Santa Monica, CA
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and mobile payments with accuracy and attention to detail.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Home Health Care Provider
IHSS
Los Angeles, CA
02.2005 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Developed personalized care plans in collaboration with clients and their families to meet individual needs.
Buyer
Planned Parenthood Los Angeles
Los Angeles, CA
10.2019 - 05.2025
- Analyzed market trends to identify optimal purchasing opportunities for healthcare supplies.
- Collaborated with vendors to negotiate contract terms and pricing, ensuring cost-effective procurement.
- Managed inventory levels, optimizing stock to meet operational needs while minimizing excess.
- Developed purchasing strategies aligned with organizational goals and budget constraints.
- Evaluated supplier performance to maintain quality standards and enhance service delivery.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Intern Member Political Organizer
SEIU
Los Angeles CA
09.2019 - 12.2019
- Facilitated organization of member outreach events to enhance engagement and participation.
- Cultivated organizational skills by overseeing multiple tasks concurrently while meeting stringent deadlines.
- Facilitated workshops and presentations to enhance project knowledge and skills.
- Fostered a positive team environment by collaborating with fellow interns on group projects and presentations.
- Fostered a positive work environment through active participation in team-building initiatives.
Pharmacy Technician Supervisor
Walgreen's Pharmacy
Hawthorne, CA
05.2007 - 04.2019
- Conducted regular audits to ensure accuracy in prescription filling and record-keeping practices.
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
- Reduced medication errors through diligent verification of prescription orders and double-checking of filled prescriptions.
- Ensured patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Increased customer satisfaction by promptly addressing concerns and providing compassionate assistance during their visit.
- Facilitated smooth communication between pharmacy staff and healthcare providers to resolve discrepancies or clarify prescription orders as needed.
- Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
Education
Associate of Arts - Sociology
Los Angeles Southwest College
Los Angeles, CA06.2019
Skills
Customer satisfaction
Reliability and punctuality
Patience and composure
Cash register operation
Customer complaint resolution
Cash management
Cash handling expertise
Customer inquiries
Payment collection
Patient care
First aid and safety
Medication management
HIPAA compliance
Client transportation
Adaptability and flexibility
Purchase order management
Delivery management
Certification
BLS Provider American Heart Association
Timeline
Customer Service Cashier
Vons Grocery Store
10.2025 - Current
Buyer
Planned Parenthood Los Angeles
10.2019 - 05.2025
Intern Member Political Organizer
SEIU
09.2019 - 12.2019
Pharmacy Technician Supervisor
Walgreen's Pharmacy
05.2007 - 04.2019
Home Health Care Provider
IHSS
02.2005 - Current
Associate of Arts - Sociology
Los Angeles Southwest College