Jakayla Farmer
Concord,VA
Summary
Reliable and dedicated part-time college student with excellent logical skills and a focused commitment to providing great service. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. A very well-rounded and professional team player dedicated to continuing academic pursuits at a higher level. Help others, expand my knowledge, develop as a person, and gain experience for future.
Overview
4
4
years of professional experience
Work History
Medical Office Associate
Centra Alan B. Pearson Cancer Center
Lynchburg, VA
06.2024 - Current
- I work in Switchboard.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Handled patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between medical staff and patients to improve service delivery.
- Developed strong relationships with patients and their families, fostering trust and open communication throughout their care journey.
- Boosted productivity levels by performing routine administrative tasks such as correspondence drafting, copying, scanning, and faxing documents.
Part-Time Salesperson
Party City
Lynchburg, VA
07.2022 - 06.2024
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Assisted customers in selecting products and providing knowledgeable recommendations.
Education
Associate of General Studies -
Central Virginia Community College
Lynchburg, VAHigh School Diploma -
Appomattox County High School
Appomattox, VA05-2023
Skills
- Adaptability
- Effective Time Management
- Excellent Communication Skills
- Strong Organizational Skills
- Dependable and Responsible
- Critical Thinking
- Prioritizing Workflows
- Compassion
- Medical Document Scanning
- Scheduling
- Empathy and Patience
- Strong Telephone Etiquette
References
Available upon request
Timeline
Medical Office Associate
Centra Alan B. Pearson Cancer Center
06.2024 - Current
Part-Time Salesperson
Party City
07.2022 - 06.2024
High School Diploma -
Appomattox County High School
Associate of General Studies -
Central Virginia Community College