Tyshawn Osorio
Rochester,NY
Summary
Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
4
4
years of professional experience
Work History
Service Leader
Chipotle
Rochester, NY
05.2021 - Current
- Ensured compliance with industry regulations and company policies.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Skills
- Coaching and mentoring
- Team management
- Complaint resolution
Timeline
Service Leader
Chipotle
05.2021 - Current