Detail-oriented professional with extensive experience as a Logs and Records Clerk at the United States Marine Corps. Proven expertise in electronic archiving and records management, enhancing workflow efficiency. Strong problem-solving skills complemented by a commitment to training and mentoring staff, resulting in improved team performance and compliance with regulations.
Professional with strong background in managing and organizing records, prepared to excel in this role. Known for high standards and focus on accurate record-keeping, data entry, and document management. Team-oriented and results-driven, adaptable to changing requirements and reliable in supporting colleagues. Skilled in database management, information retrieval, and maintaining confidentiality, ensuring efficient and secure records management.
Overview
6
6
years of professional experience
Work History
Logs and Records Clerk
United States Marine Corps
Jacksonville, NC
10.2021 - Current
Organized and maintained accurate physical and digital records for efficient retrieval and compliance.
Processed incoming documentation to ensure timely updates in electronic filing systems.
Collaborated with team members to streamline document management procedures, enhancing workflow efficiency.
Conducted regular audits of records to ensure integrity, accuracy, and adherence to regulations.
Trained junior clerks on record-keeping protocols and software applications utilized by the department.
Supported leadership in preparing reports on records usage trends to identify areas for improvement.
Maintained accuracy of records by verifying accuracy of data in records.
Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
Managed and organized classified and unclassified documents to ensure compliance with military regulations.
Implemented efficient filing systems, streamlining document retrieval processes for unit personnel.
Coordinated with various departments to maintain accurate records and facilitate information sharing.
Conducted regular audits of files to verify accuracy and completeness of documentation.
Trained new staff on record-keeping procedures and data entry protocols, enhancing team efficiency.
Assisted with typing, data entry, and answering incoming calls as required.
Updated records with new information.
Provided training to new records clerks to improve knowledge and skills.
Provided excellent customer care by responding to inquiries and requests for information.
Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
Assistant Manager
Dunkin' Donuts
Philadelphia, PA
09.2020 - 09.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Oversaw daily operations to maintain store cleanliness and organization.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.