Tyson Franckey
Paxton,IL
Summary
Dynamic Rental Associate with proven expertise at Paxton Hardware And Rental, enhancing customer satisfaction through effective problem-solving and exceptional communication. Streamlined the reservation process, significantly reducing wait times. Skilled in inventory management and relationship building, fostering partnerships that drive business growth while maintaining a strong focus on teamwork and adaptability.
Overview
4
4
years of professional experience
Work History
Rental Associate
Paxton Hardware And Rental
11.2021 - Current
- Assisted customers with rental inquiries and product selection.
- Processed rental agreements and payments efficiently.
- Maintained inventory accuracy through regular stock checks.
- Supported daily operations by organizing rental equipment displays.
- Collaborated with team members to enhance customer service experience.
- Learned safety protocols for handling various rental items.
- Adapted quickly to changes in rental policies and procedures.
- Provided feedback on equipment performance and customer preferences.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to their rental needs.
- Streamlined reservation process through implementation of an online booking system, improving overall customer experience.
- Implemented new policies to improve the efficiency of the rental process, resulting in reduced wait times for customers.
- Organized vehicle inventory, maintaining accurate records of available units for rent and tracking utilization rates.
- Developed strong relationships with local businesses, establishing partnerships for cross-promotional opportunities.
Education
Paxton Buckley Loda High School
Paxton, IL05.2023
Skills
- Teamwork orientation
- Rent collection
- Reservations
- Cancellations
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking ability
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Adaptability and flexibility
- Verbal communication
- Relationship building
- Team building
- Self motivation
- Stress tolerance
- Equipment operation
Timeline
Rental Associate
Paxton Hardware And Rental
11.2021 - Current
Paxton Buckley Loda High School
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