Tyson Franks
Kingwood
Summary
Dynamic and dedicated professional with a strong background in customer service at Carrabba's Restaurant. Proven ability to enhance guest engagement and maintain service quality under pressure. Skilled in order accuracy and time management, consistently receiving positive feedback for fostering warm relationships with customers and ensuring a clean, organized dining environment.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Carrabba's Restaurant
07.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Lawn Mower
Me
07.2020 - 07.2023
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Greeted property owners and other individuals on property to maintain friendliness.
Education
Associate of Science - Chemical Engineering
Lonestar College Kingwood
Kingwood, TX07-2026
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Guest engagement
- Order accuracy
- Time management
Timeline
Restaurant Waiter
Carrabba's Restaurant
07.2023 - Current
Lawn Mower
Me
07.2020 - 07.2023
Associate of Science - Chemical Engineering
Lonestar College Kingwood
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