Tyson Gomes
Imperial Beach,CA
Summary
Resourceful Casino staff member known for high productivity and efficient task completion. Skilled in game management, customer interaction, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless operation and positive guest experiences. Committed to maintaining integrity and professionalism in fast-paced casino environments.
Overview
27
27
years of professional experience
Work History
Table Games Dealer
Barona Casino
Lakeside, CA
10.2011 - Current
- Learn, Manage and Deal multiple different casino games.
- Deal high action tables with large bets while maintaining control of the game.
- Accurately collect losing bets and calculate winning bets.
- Protect casino assets by reporting any cheating or procedure violations.
- Providing a VIP level of service and creating a positive experience for all players and guests.
Security Supervisor
Barona Casino
Lakeside
01.2004 - 10.2011
- Provide a safe and secure environment for all players, guests, and staff.
- Manage officers' schedules by assigning days off and approving available PTO request while maintaining proper shift coverage.
- Assigning daily post for officers according to the daily needs of the casino.
- Provided training and corrective actions for staff.
- Often assumed the role and responsibilities of Manager on Duty which included communicating with Casino Managers, surveillance, Gaming Compliance Officers and Law Enforcement.
- Participated in “Reinstatement Hearings” to support decision-making regarding expelled guests’ eligibility for reinstatement to the property.
- Attend off property obligations such as Staff Member unemployment hearings and Witness testimony in Court.
Security Officer
Barona Casino
Lakeside, CA
12.2002 - 01.2004
- Responded to incidents and medical calls, documenting critical information for accurate reporting.
- Write detailed reports of every incident that occurred every day.
- Provide escorts of staff into secured areas as needed.
- Escort casino assets to and from various casino locations.
- Ensured positive guest experiences by engaging with smiles, waves, and greetings.
Aviation Maintenance Technician
United States Coast Gaurd
Opa-locka, Florida
09.1999 - 10.2002
- Use manuals and maintenance procedures to perform routine inspection and maintenance of aircraft with attention to detail.
- Perform aircraft component removal, installation and testing.
- Document all maintenance performed on any aircraft.
- Flew as part of the flight crew on search and rescue and law enforcement missions.
Education
Mar Vista High School
Imperial Beach, CASkills
- Chip and cash handling
- Mental math
- VIP hospitality
- Incident documentation
- Conflict resolution
- Rapid decision-making
- Dependability
- Problem-solving
- Detail orientation
- Guest relations
- Shift management
- Professional interaction
- Team player mentality
- Observational skills
- Professional conduct
Timeline
Table Games Dealer
Barona Casino
10.2011 - Current
Security Supervisor
Barona Casino
01.2004 - 10.2011
Security Officer
Barona Casino
12.2002 - 01.2004
Aviation Maintenance Technician
United States Coast Gaurd
09.1999 - 10.2002
Mar Vista High School