Highly motivated recent college graduate seeking with a plethora of interpersonal skills committed to maintaining professional relationships to hone my leadership skills in order to positively impact company success.
Overview
5
5
years of professional experience
Work History
Manager
Flames Seafood Bar And Grill
02.2023 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assisted in organizing and overseeing assignments to drive operational excellence.
Receiving Unloader
Lowes Home Improvment
06.2023 - Current
Unloaded packages with care and placed in proper staging area.
Kept facilities clean and organized to promote safe work environments and avoid injuries.
Adhered to company safety protocols and complied with OSHA standards.
Used barcode scanners and other technology to track and document cargo information.
Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Assisted other team members in navigating large loads.
Loaded packages onto pallets and into staging areas as directed.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Assisted in receiving, stocking and distribution of merchandise.
Sales Associate
Belk Department Store
10.2019 - 01.2020
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed efficient cash register operations.
Cashier
Corner Market
05.2019 - 08.2019
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Tallied cash drawer at beginning and end of each work shift.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Congressional Intern
Congressman Bennie Thompson
05.2018 - 08.2018
Thoroughly researched issues and legislation.
Assisted staff with special projects and communications.
Cataloged newspaper articles and scanned into computer systems.
Performed administrative duties such as answering phones, distributing mail and updating databases.
Greeted and welcomed constituents and guests at office, offering immediate assistance and liaising between upper office staff and general public.
Identified, researched and tracked legislative issues relevant to current public issues.
Greeted visitors entering office and asked questions to ascertain how to provide assistance.
Organized and planned meetings with high-level political appointees and elected officials.
Attended meetings with personnel, took elaborate notes and disseminated information to stakeholders.
Attended legislative and regulatory hearings to report information.
Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
Education
Bachelor of Arts - Public Policy Leadership And Political Science
University of Mississippi
University, MS
05.2023
Skills
Critical Thinking
Customer Relations
Problem-Solving Ability
Speaking
Cross-Functional Team Management
Sales and Marketing
Cash Management
Microsoft Windows
Timeline
Receiving Unloader
Lowes Home Improvment
06.2023 - Current
Manager
Flames Seafood Bar And Grill
02.2023 - Current
Sales Associate
Belk Department Store
10.2019 - 01.2020
Cashier
Corner Market
05.2019 - 08.2019
Congressional Intern
Congressman Bennie Thompson
05.2018 - 08.2018
Bachelor of Arts - Public Policy Leadership And Political Science
University of Mississippi
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