Tyson Thornock

• Manage accounts receivable/accounts payable.
• Inventory annual audits.
• Filled prescriptions, customer service, managed patient profiles.

Special Assignment - Grant Administrator

• Managed multi-million-dollar grant for Medicaid Assisted Therapy (MAT) including contracts, auditing, and document reviews as two-year assignment.
• Data analytics creating charts and graphs.
• Composed proforma for potential medical clinic for Weber Human Services.
• Trained subcontracting companies for billing processes and grant logistics.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Communicated with vendors regarding backorder availability, future inventory and special orders.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Recommended products to customers, thoroughly explaining details.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Assisted customers with setting appointments, special order requests, and arranging installation.
• Managed timely and effective replacement of damaged or missing products.