Tytiana Vickers
Quincy,FL
Summary
Motivated team member eager to embrace new challenges.,Demonstrated strong work ethic and adaptability in various situations.,Collaborated effectively without supervision while quickly acquiring new skills.,Delivered exceptional customer service while managing multiple tasks and time efficiently.,Committed to providing every customer with a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Conduent
Tallahassee, FL
11.2022 - 08.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Customer Service Cashier
Circle K
Tallahassee, FL
10.2023 - 06.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
Education
Business Administration
Southern New Hampshire University
Hooksett, NH07.2026
High School Diploma -
Lawton Chiles High School
Tallahassee, FL05.2023
Skills
- Written Communication
- Customer Service
- Social Perceptiveness
- Self-Directed
- Conflict Resolution
- Verbal Communication
- Leadership
- Problem-Solving
- Decision-Making
Education and Training
other
Timeline
Customer Service Cashier
Circle K
10.2023 - 06.2024
Customer Service Representative
Conduent
11.2022 - 08.2024
High School Diploma -
Lawton Chiles High School
Business Administration
Southern New Hampshire University