I'm a highly responsible, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding customer service.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
Coppell, Texas
03.2026 - Current
Packaged customer orders accurately for timely shipment.
Operated scanners, computers, and other equipment to track orders.
Conducted inventory checks to verify stock levels and product placement.
Maintained cleanliness and organization in designated work areas.
Operations Expert
Teleperformance USA
Austin, TX
09.2024 - 01.2026
Managed daily operations to ensure efficient service delivery.
Ensured customer satisfaction by resolving any operational issues promptly.
Developed process improvements for operational workflows.
Analyzed performance data to identify areas for enhancement.
Maintained up-to-date knowledge of industry trends, regulations, and best practices.
Warehouse Associate
Shipbob
Fort Worth, USA
11.2023 - 10.2024
Picked items for customer orders, packed them to ensure safe delivery, and verified accuracy with proper labeling and packaging.
Unloaded shipments, verified quantities, inspected for damage, and organized inventory efficiently in designated locations.
Operated forklifts and pallet jacks for efficient material handling.
Organized inventory in designated warehouse locations for easy access.
Loaded and unloaded shipments accurately to maintain workflow.
Document Processor
TBK Bank/Triumph Pay
Dallas, USA
06.2023 - 09.2023
Entered data points from documents in TriumphPay solutions. Verified data and corrected where necessary
Reviewed and ensured the proper documentation was categorized correctly in the database
Analyzed information to classify document types, including Notice of assignments and letters of release, ensuring proper handling.