TYTUS NELSON
Atlanta,GA
Summary
Ambitious Sales Leader always pursues new business opportunities and customer connections. Drives growth continuously with forward-thinking approach and tenacious pursuit of sales closings. Cultivates partnerships and finesses deals with knowledgeable, persuasive style.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Sales Producer
Allstate Insurance Co
Woodstock, GA
02.2024 - Current
- Provided professional advice on a range of life, health, property and casualty insurance policies.
- Assessed customer needs and recommended appropriate coverage options.
- Processed applications for new policies, endorsements, changes and cancellations.
- Exceeded company sales goals for new policies.
- Provided leadership and training for new agents regarding industry best practices and company policies.
Store Manager
BridgeLocations/Xfinity
Kennesaw, GA
12.2018 - 02.2024
- Monitored employee performance and identified performance gaps for corrective action.
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Completed weekly schedules according to payroll policies
- Increased profits 15% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Sales Lead
Comcast
Atlanta, GA
03.2015 - 05.2018
- Serviced accounts on regular basis to propose new products or services and maximize revenue.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
- Used POS system to process sales, returns, online orders and gift card activations.
Lead Valet
Valet For Life
Atlanta, GA
01.2012 - 01.2015
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
FINANCE SPECIALIST
Toyota Of McDonough
Mcdonough, GA
02.2011 - 08.2011
- Collected and arranged financial information and entered details into CRM financial management system.
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Collaborated with finance team to monitor supporting documentation for rate calculations.
- Executed monthly financial close procedures and assigned journal entries and bank reconciliations.
- Managed credit card entries, reconciliations and proper job costing.
- Verified employee reimbursement documentation and processed payments.
Education
High School Diploma -
Cedar Grove High School
Ellenwood, GABachelor of Science -
Georgia Piedmont Technical College
Clarkston, GASkills
- Maximizing profitability
- Operational budgeting
- Team building
- Customer-oriented
- Staff training and development
- Team leadership and coaching
- Bank deposit procedures
- Goals and performance
- Excellent customer service skills
- Product and service sales
- Negotiation and persuasion
- Strong presentation skills
- Store operations oversight
- Employee training
- Retail inventory management
Accomplishments
- Promoted to Store Manager after 5 months in the Assistant Manager position.
- Awarded “Top Sales Manager of the Year” in 2020.
- Interviewed over 150 people and successfully staffed 5 new store locations.
- Consistently maintained high customer satisfaction ratings.
- Exceeded sales goals by average of 15% in 2021.
Certification
- Property and Casualty License
- Personal Lines License
Timeline
Licensed Sales Producer
Allstate Insurance Co
02.2024 - Current
Store Manager
BridgeLocations/Xfinity
12.2018 - 02.2024
Sales Lead
Comcast
03.2015 - 05.2018
Lead Valet
Valet For Life
01.2012 - 01.2015
FINANCE SPECIALIST
Toyota Of McDonough
02.2011 - 08.2011
High School Diploma -
Cedar Grove High School
Bachelor of Science -
Georgia Piedmont Technical College
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