Summary
Overview
Work History
Education
Skills
Timeline
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Tyvell Washington

Dolton

Summary

Diligent college student with a focus on business and tech, possessing a strong foundation in the retail and food services industries. Demonstrated ability to deliver exceptional customer service while effectively managing work responsibilities alongside academic commitments. Experienced small business owner with excellent communication skills, a positive attitude, and a strong work ethic. Eager to leverage diverse background and continue honing skills in a dynamic, customer-focused environment.

Overview

4
4
years of professional experience

Work History

Night Operations Manager

Illinois State University
08.2024 - 05.2024
  • Document night activities and hand over a detailed report to the day team. Ensure compliance with company policies and procedures.
  • Audit and reconcile daily transactions, and ensure accuracy. Ensure the reception area and other common spaces remain presentable.

FOH Busser/Closer

Mcalister’s
01.2024 - 05.2024
  • Efficiently cleared and reset tables, ensuring a clean and welcoming environment for guests
  • Assisted servers by refilling drinks, bringing extra utensils, and responding to customers' questions promptly

Sortation Center Associate

Amazon
05.2023 - 08.2023
  • Efficiently sorted and organized packages based on destination and shipping priority, ensuring accuracy and timeliness
  • Assisted with loading and unloading of packages from delivery trucks, mating a smooth workflow
  • Inspected packages for damage and ensured proper labeling, reporting any issues to supervisors
  • Worked closely with team members to meet daily sorting and shipping targets
  • Kept the sortation area clean and organized, adhering to safety and sanitation guidelines

Grocery Store Stocker

Jewel-Osco
06.2020 - 06.2022
  • Provides courteous customer service, processes deliveries, removes products with expired shelf life
  • Inspects shelf stock and displays products, cleans work areas, follows company policies on freshness dating, and consolidates and organizes products.
  • Demonstrated great teamwork skills with staff members involved in learning and teaching others. Responded quickly to customer requests for assistance with finding items in the store

Education

No Degree - Business Information Systems

Illinois State University
Normal, IL
05-2027

Skills

  • Continuous improvement mindset
  • Safety compliance
  • Active listening
  • Critical thinking
  • Data entry
  • Customer service
  • Heavy lifting
  • Speed and efficiency
  • Warehouse safety

Timeline

Night Operations Manager

Illinois State University
08.2024 - 05.2024

FOH Busser/Closer

Mcalister’s
01.2024 - 05.2024

Sortation Center Associate

Amazon
05.2023 - 08.2023

Grocery Store Stocker

Jewel-Osco
06.2020 - 06.2022

No Degree - Business Information Systems

Illinois State University

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Tyvell Washington