Gilbert Montoya
356 Knox Ct.,NM
Summary
Dynamic Night Operations Manager at Home Depot with a proven track record in safety compliance and staff training. Enhanced nightly operations, reducing out-of-stock items significantly while fostering a continuous improvement mindset. Proficient in operating machinery, ensuring efficient inventory management and team performance in high-pressure environments.
Overview
29
29
years of professional experience
Work History
Night Operations Manager
Home Depot
Los Lunas, NM
07.2024 - Current
- Oversaw nightly operations to maintain safety protocols and company standards.
- Managed inventory processes to ensure accurate product ordering.
- Coordinated team schedules for efficient unloading and stocking of trucks nightly.
- Trained associates on standard operating procedures to uphold safety standards during truck unloading.
- Implemented strategies to enhance nightly truck operations even when understaffed due to call outs.
- Executed directives to keep bays organized and empty for nightly overstock.
- Reduced out-of-stock items to assist customers in locating products while shopping.
- Supported the lock-up program to minimize shrinkage on high-theft items and maintain accurate inventory counts.
Night Replenishment Manager
Home Depot
Coors And I40
10.2020 - 07.2024
- Assisted in maintaining inventory levels for optimal stock availability throughout all store areas.
- Helped unload trucks each night to support operational efficiency.
- Aided associates in accurately stocking shelves on a nightly basis.
- Monitored unloading procedures to promote safety and hydration among associates.
- Guided associates on efficient shelf loading techniques.
- Prepared store environment for nightly grand openings to enhance customer shopping experience.
MET Team Supervisor
Home Depot
Santa Fe, NM
08.2019 - 09.2020
- Supervised daily operations to set event and projects to help enhance sales.
- Preformed General Service in bays by decontaminating, organizing to make sure all tags were current and present, and stocking shelves to keep full.
- Set all bays to planogeam and added new products.
- Worked closely with all vendors to keep their product stocked and organized.
- Adjusted and maintained all racking for new sets and for safety.
Frint End Supervisor
Home Depot
Santa Fe, NM
04.2019 - 08.2019
- Supervised team performance, ensuring compliance with accurately ringing up customers and making sure checkout lines were moving quickly
- Resolved customer inquiries and issues promptly to maintain high satisfaction ratings.
- Trained associates on cart accuracy by making sure all products were scanned.
- Trained to spot shrink by looking in large items for hidden product.
- Trained associates to accurately ring up linear lumber as well as brick, block and fencing.
Paint Supervisor
Home Depot
Santa Fe, NM
10.2018 - 04.2019
- Supported paint department operations by following safety protocols and maintaining quality standards.
- Assisted team members with training on paint application techniques and equipment operation.
- Monitored inventory levels to ensure accurate counts for proper product ordering.
- Facilitated process enhancements that improved workflow in paint mixing and application.
- Guided customers to gather necessary materials for project completion.
Flooring Sales Associate
Home Depot
Santa Fe, NM
09.2018 - 10.2018
- Assisted customers in choosing flooring materials according to their preferences and project needs.
- Showed product features and advantages to support customer buying choices.
- Kept up-to-date with the latest flooring products and market trends.
- Tracked inventory levels accurately.
- Suggested additional items to customers to ensure completion of their projects.
Freigt Team
Home Depot
Richards Avenue, Santa Fe NM
03.2018 - 09.2018
- Motivated self-starter with a strong commitment to personal accountability.
- Contributed effectively in high-velocity work settings.
- Demonstrated ability to work autonomously as well as part of a collaborative team.
- Supported team efforts by providing assistance and mentorship.
- Unloaded trucks each night.
- Accurately stocked shelves with a focus on completing truck processing every night.
- Operated equipment for pallet placement at various heights.
- Facilitated daily operations by collaborating efficiently with all team members.
- Adapted to flexible scheduling, including nights, weekends, and holidays.
Assistant Manager
Walgeeens
Santa Fe, NM
03.1997 - 09.2018
- Assisted with daily store operations while following company policies and procedures.
- Supported team performance by training on product knowledge and customer service best practices.
- Executed inventory management tasks to improve stock levels for better product availability.
- Organized promotional displays to engage customers and increase sales during busy periods.
- Set team priorities, maintained schedules, and tracked performance.
- Certified in pharmacy operations.
- Certified in liquor sales.
- Helped organize and supervise tasks to achieve operational excellence.
- Assisted pharmacy staff with orders as needed.
- Checked in vendors and received merchandise.
- Ensured accuracy of counts and inventory.
- Participated in store loss prevention efforts.
- Managed store operations and maintained cleanliness.
- Assisted in opening new locations.
Education
High School Diploma -
Rio Grande High School
Albuquerque, NM05-1987
Skills
Safety compliance
Staff training and development
Change management experience
Continuous improvement mindset
Pharmacy Cerifified
Liquor Certification
Can operate machinery like forklift lift, reach truck, order puller, Pacer truck
Timeline
Night Operations Manager
Home Depot
07.2024 - Current
Night Replenishment Manager
Home Depot
10.2020 - 07.2024
MET Team Supervisor
Home Depot
08.2019 - 09.2020
Frint End Supervisor
Home Depot
04.2019 - 08.2019
Paint Supervisor
Home Depot
10.2018 - 04.2019
Flooring Sales Associate
Home Depot
09.2018 - 10.2018
Freigt Team
Home Depot
03.2018 - 09.2018
Assistant Manager
Walgeeens
03.1997 - 09.2018
High School Diploma -
Rio Grande High School