Tyvell Washington
Dolton,IL
Summary
College student specializing in business and technology with a solid background in retail and food services. Proven track record of delivering outstanding customer service while balancing academic and work responsibilities. Experienced small business owner with strong communication skills and a commitment to operational excellence. Skilled in strategic planning, team leadership, and enhancing productivity in customer-focused environments.
Overview
5
5
years of professional experience
Work History
Night Operations Manager
Illinois State University
Normal, IL
08.2024 - 05.2025
- Document night activities and hand over a detailed report to the day team. Ensure compliance with company policies and procedures.
- Ensured compliance with safety regulations in accordance with company policies.
- Participated in meetings with management team members to discuss new initiatives or changes in policy.
FOH Busser/Closer
Mcalister’s
Normal, IL
01.2024 - 05.2024
- Efficiently cleared and reset tables, ensuring a clean and welcoming environment for guests
- Assisted servers by refilling drinks, bringing extra utensils, and responding to customers' questions promptly
- Replenished napkins, condiments, silverware and glassware as needed.
Sortation Center Associate
Amazon
Crest Hill, IL
05.2023 - 08.2023
- Efficiently sorted and organized packages based on destination and shipping priority, ensuring accuracy and timeliness
- Inspected packages for damage and ensured proper labeling, reporting any issues to supervisors
- Kept the sortation area clean and organized, adhering to safety and sanitation guidelines
Grocery Store Stocker
Jewel-Osco
South Holland, IL
06.2020 - 06.2022
- Provides courteous customer service, processes deliveries, removes products with expired shelf life
- Inspects shelf stock and displays products, cleans work areas, follows company policies on freshness dating, and consolidates and organizes products.
- Communicated effectively with supervisors regarding daily tasks and duties assigned.
Education
High School Diploma -
Thornwood Highschool
South Holland, IL05-2023
Some College (No Degree) - Business Information Systems
Illinois State University
Normal, ILSkills
- Manage operations
- Safety compliance
- Time management
- Critical thinking
- Data entry
- Customer service and support
- Quality control
- Team leadership
Timeline
Night Operations Manager
Illinois State University
08.2024 - 05.2025
FOH Busser/Closer
Mcalister’s
01.2024 - 05.2024
Sortation Center Associate
Amazon
05.2023 - 08.2023
Grocery Store Stocker
Jewel-Osco
06.2020 - 06.2022
High School Diploma -
Thornwood Highschool
Some College (No Degree) - Business Information Systems
Illinois State University