Summary
Overview
Work History
Education
Skills
Certification
Areas Of Knowledge
Timeline
Generic

Tywhuan Bentley

Summary

Dynamic Family Support Specialist with a proven track record at AMIkids, adept at enhancing family dynamics and achieving positive youth outcomes. Skilled in problem-solving and proficient in data collection, I excel in fostering collaboration among stakeholders while maintaining HIPAA compliance. Committed to delivering impactful psychoeducation and support services.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Family Support Specialist

AMIkids
04.2025 - Current

• Partner with families to strengthen relationships, improve family functioning, and support positive outcomes for youth.
• Provide in-home support through skills training, goal setting, and problem-solving strategies.
• Conduct family assessments and assist in developing treatment plans.
• Connect families with community resources and supports based on their needs.
• Work closely with case managers and behavioral therapists to ensure all efforts align with the child’s best interest.
• Participate in monthly progress check-ins and treatment team meetings to monitor and adjust family goals.
• Deliver psychoeducation services using the AMIkids Personal Growth Model and evidence-based practices.
• Maintain accurate documentation of family sessions, progress updates, and outcomes.

Revenue Specialist

Department of Revenues
01.2025 - 04.2025
  • Initiating and responding to requests.
  • Coordinating with internal and external partners.
  • Researching and resolving case issues.
  • Gathering information and analyzing case data to determine next steps.
  • Assisting customers.
  • Interacting with legal services providers, other states, employers, and other business partners.
  • Making decisions based on case information and provided documentation.

Boatswain's Mate

U.S. Navy Active Duty
01.2019 - 11.2024
  • Works effectively without supervision and as a team member to meet goals and objectives
  • Create, maintain and audit personnel records of military members
  • Conduct interviews to determine individual interests and qualifications
  • Follows policies, procedures, and guidelines to consistently model and inspire high levels of integrity
  • Knowledgeable in various trades in an exceptionally diverse field, which includes healthcare duties, damage control, maintenance, and anti-terrorism

Medical Billing and Coding Capstone (100 - Case Senior Project)

Florida Technical College
06.2024 - 10.2024
  • Abstract information from medical records and assign standard codes using CPT and ICD-10-CM.
  • Simulation experience in inpatient and outpatient coding procedures for all areas of the CPT Manual.
  • Analyzed patient health records to identify principal or first-listed, and secondary diagnoses.
  • Demonstrate the ability to assign Diagnosis-Related Groups (DRGs).
  • Simulation experience on billing for any durable medical supplies, using the HCPCS Manual.

Behavior Technician

River Region Human Services
01.2023 - 07.2023
  • Identified patient's physical care and comfort needs
  • Collected data through observation and organized group activities
  • Performed ongoing observation of patient response to illness and treatment
  • Performed basics nursing procedures as required including bathing, feeding, temperature, pulse, respiration, blood pressure, oral hygiene, etc
  • Participated in providing a therapeutic environment through acceptance of patient behavior and guidance toward socially acceptable behavior
  • Assisted with the treatment of mental health conditions for patients under the direction of a psychiatrist or registered nurse

Education

Bachelors of Art - Psychology

Souther New Hampshire University
Manchester, NH
05-2025

Medical Billing and Coding Specialist - Diploma -

Florida Technical College
DeLand, FL
10.2024

Associate of Science - Health and Human Services

Ultimate Medical Academy
Clearwater, FL
10.2022

Skills

  • Customer service
  • Flexible, adaptable
  • Training and development
  • Problem solver
  • Time management
  • Team Player/Goal Oriented
  • Medical terminology, phone etiquette
  • Proficient in MS Office
  • Proficient in Excel
  • Proficient in PowerPoint
  • Data entry
  • Microsoft Excel expertise
  • Data collection
  • Strong communication skills
  • Social skills development
  • Account monitoring
  • HIPAA compliance expertise

Certification

  • National Certified Insurance and Coding Specialist (NCICS), National Center for Competency Testing, 10/01/24
  • American Red Cross Adult CPR/AED, HIPPA

Areas Of Knowledge

  • CPT coding
  • HCPCS Coding
  • ICD-9-CM
  • ICD-10 Coding
  • EMR Utilizing Medisoft
  • Medicare, Medicaid & TRICARE
  • Health Insurance Verification
  • +10 Years of Customer Service
  • Front Desk/Receptionist Duties

Timeline

Family Support Specialist

AMIkids
04.2025 - Current

Revenue Specialist

Department of Revenues
01.2025 - 04.2025

Medical Billing and Coding Capstone (100 - Case Senior Project)

Florida Technical College
06.2024 - 10.2024

Behavior Technician

River Region Human Services
01.2023 - 07.2023

Boatswain's Mate

U.S. Navy Active Duty
01.2019 - 11.2024

Bachelors of Art - Psychology

Souther New Hampshire University

Medical Billing and Coding Specialist - Diploma -

Florida Technical College

Associate of Science - Health and Human Services

Ultimate Medical Academy
Tywhuan Bentley