Uchenna Young
Huntington,NY
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Leader
Tropical Smoothie
East Northport, New York
09.2024 - Current
- Supervised daily operations to ensure team performance and customer satisfaction.
- Managed inventory levels, restocking supplies as needed throughout shifts.
- Assisted in training new team members on company policies and procedures.
- Ensured compliance with safety regulations and maintained a clean work environment.
- Handled customer inquiries and resolved issues promptly to enhance service quality.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Crew Member
Cavamezze Grill
Melville, New York
11.2022 - Current
- Assisted customers with orders and provided menu information.
- Prepared food items following safety and quality standards.
- Operated cash register and processed customer transactions efficiently.
- Stocked supplies and organized inventory in preparation for shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew Member
Tropical Smoothie
East Northport, New York
02.2022 - 08.2022
- Assisted customers with orders and provided menu information.
- Maintained cleanliness of dining area and kitchen equipment.
- Prepared food items following safety and quality standards.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth service flow.
- Stocked supplies and organized inventory in preparation for shifts.
- Addressed customer inquiries and resolved issues promptly.
- Participated in training sessions to improve service skills and knowledge.
- Resolved customer complaints in a professional manner.
- Upheld high standards of productivity and quality in operations.
Education
Diploma - Phlebotomy
School Of Allied HealthCare
Hauppauge, NY06-2024
High School Diploma -
Harborfields High School
Greenlawn, NY06-2023
Diploma - Physical Therapy
Wilson Technological School
Huntington, NY01-2023
Skills
- Team management
- Inventory control
- Cash handling
- Safety compliance
- Staff training
- Customer service
- Problem solving
- Adaptability
- Positive attitude
References
References available upon request.
Timeline
Shift Leader
Tropical Smoothie
09.2024 - Current
Crew Member
Cavamezze Grill
11.2022 - Current
Crew Member
Tropical Smoothie
02.2022 - 08.2022
Diploma - Phlebotomy
School Of Allied HealthCare
High School Diploma -
Harborfields High School
Diploma - Physical Therapy
Wilson Technological School