Udelle Desrameaux
West Park
Summary
My goal is to obtain a bartending position where my 13 years of hospitality work experience, outgoing attitude, attention to detail, and strong work ethic will be a valuable asset to the organization.
Overview
13
13
years of professional experience
Work History
Bartender
Seminole Hard Rock Casino
08.2022 - 11.2024
- Responsible for the prompt, accurate preparation and service of alcoholic and non-alcoholic beverages to patrons of bar
- Insured superior service and gained lasting relationships with repeat guests
- Prepares all beverages in accordance with standard specifications
- Maintains and verifies cash bank at the beginning of assigned shift (when appropriate) and maintains control of the cash bank throughout the shift
- Provides each customer with a properly itemized bill and secure payment
- Ensures the cleanliness of the bar throughout the shift including continually wiping down the bottles and the bar, removing dirty glassware and dishes, etc
Bartender
Escape Lounge
11.2020 - 08.2022
- Responsible for handling cash and credit card transactions at the Point of Sale system (POS)
- Initiates and engages in conversation with all guests in a professional and friendly manner
- Ability to upsell and serve bottles and pour balanced cocktails according to standard
- Suggestive selling through the use of product knowledge and using proven techniques to increase club sales
Server/Bartender
Mercato Della Pescheria
11.2016 - 03.2020
- Delivered top of the line quality service by providing a warm and welcoming environment
- Guided guests through menus and up-selling food, cocktails and wine pairings while demonstrating thorough knowledge of the food, beverages and ingredients
- Serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service
- Keep server station clean at all times and perform regular closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks
Cocktail/Bottle Server
PT's Showclub
04.2014 - 11.2016
- Greet customers and present regular and bottle service menu
- Make menu recommendations and actively up-selling menu items and limited-edition bottle packages in order to maximize sales
- Assisted with bartending and waitressing duties during high-volume shifts
- Collect payments
Server
Chili's Grill & Bar
01.2012 - 12.2015
- Placed food and beverage orders and ran food orders to guests
- Checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
- Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
- Presents check for payment and provides change as needed
Education
ASSOCIATE OF ARTS - PSYCHOLOGY
BROWARD COLLEGE
MIRAMAR, FL12.2016
Skills
- Fine Dining expertise
- Night club & Casino expertise
- Extensive knowledge of wine & liquor
- Thrives in fast paced environments
- Cash handling
- Great customer service
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Responsible alcohol service
- Memory retention
- Suggestive selling
- Food running
Timeline
Bartender
Seminole Hard Rock Casino
08.2022 - 11.2024
Bartender
Escape Lounge
11.2020 - 08.2022
Server/Bartender
Mercato Della Pescheria
11.2016 - 03.2020
Cocktail/Bottle Server
PT's Showclub
04.2014 - 11.2016
Server
Chili's Grill & Bar
01.2012 - 12.2015
ASSOCIATE OF ARTS - PSYCHOLOGY
BROWARD COLLEGE
Similar Profiles
Steven PereaSteven Perea
Casino Attendant at Seminole Hard Rock CasinoCasino Attendant at Seminole Hard Rock Casino
Katie AylorKatie Aylor
Casino Credit Executive at Seminole Hard Rock Hotel & Casino TampaCasino Credit Executive at Seminole Hard Rock Hotel & Casino Tampa
Cristina BrooksCristina Brooks
Dual Rate Pit Manager at Seminole Hard Rock CasinoDual Rate Pit Manager at Seminole Hard Rock Casino