Summary
Overview
Work History
Education
Skills
Timeline
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Udelle Desrameaux

Udelle Desrameaux

West Park

Summary

My goal is to obtain a bartending position where my 13 years of hospitality work experience, outgoing attitude, attention to detail, and strong work ethic will be a valuable asset to the organization.

Overview

13
13
years of professional experience

Work History

Bartender

Seminole Hard Rock Casino
08.2022 - 11.2024
  • Responsible for the prompt, accurate preparation and service of alcoholic and non-alcoholic beverages to patrons of bar
  • Insured superior service and gained lasting relationships with repeat guests
  • Prepares all beverages in accordance with standard specifications
  • Maintains and verifies cash bank at the beginning of assigned shift (when appropriate) and maintains control of the cash bank throughout the shift
  • Provides each customer with a properly itemized bill and secure payment
  • Ensures the cleanliness of the bar throughout the shift including continually wiping down the bottles and the bar, removing dirty glassware and dishes, etc

Bartender

Escape Lounge
11.2020 - 08.2022
  • Responsible for handling cash and credit card transactions at the Point of Sale system (POS)
  • Initiates and engages in conversation with all guests in a professional and friendly manner
  • Ability to upsell and serve bottles and pour balanced cocktails according to standard
  • Suggestive selling through the use of product knowledge and using proven techniques to increase club sales

Server/Bartender

Mercato Della Pescheria
11.2016 - 03.2020
  • Delivered top of the line quality service by providing a warm and welcoming environment
  • Guided guests through menus and up-selling food, cocktails and wine pairings while demonstrating thorough knowledge of the food, beverages and ingredients
  • Serve food and drinks and collect various forms of payment in a courteous and efficient manner and according to restaurant standards of service
  • Keep server station clean at all times and perform regular closing duties, including side work, set up, maintaining station cleanliness and end of shift tasks

Cocktail/Bottle Server

PT's Showclub
04.2014 - 11.2016
  • Greet customers and present regular and bottle service menu
  • Make menu recommendations and actively up-selling menu items and limited-edition bottle packages in order to maximize sales
  • Assisted with bartending and waitressing duties during high-volume shifts
  • Collect payments

Server

Chili's Grill & Bar
01.2012 - 12.2015
  • Placed food and beverage orders and ran food orders to guests
  • Checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
  • Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
  • Presents check for payment and provides change as needed

Education

ASSOCIATE OF ARTS - PSYCHOLOGY

BROWARD COLLEGE
MIRAMAR, FL
12.2016

Skills

  • Fine Dining expertise
  • Night club & Casino expertise
  • Extensive knowledge of wine & liquor
  • Thrives in fast paced environments
  • Cash handling
  • Great customer service
  • Strong multitasking
  • Team player attitude
  • Clear and effective communication
  • Responsible alcohol service
  • Memory retention
  • Suggestive selling
  • Food running

Timeline

Bartender

Seminole Hard Rock Casino
08.2022 - 11.2024

Bartender

Escape Lounge
11.2020 - 08.2022

Server/Bartender

Mercato Della Pescheria
11.2016 - 03.2020

Cocktail/Bottle Server

PT's Showclub
04.2014 - 11.2016

Server

Chili's Grill & Bar
01.2012 - 12.2015

ASSOCIATE OF ARTS - PSYCHOLOGY

BROWARD COLLEGE

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Udelle Desrameaux