Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Timeline
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Ugyen Paljor

Ugyen Paljor

Woodside,NY

Summary

Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

4
4
years of professional experience

Work History

Bartender

En Japanese Brasserie
New York, NY
05.2021 - 06.2022
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Resolved customer complaints in a professional manner.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Processed payments accurately and efficiently with POS system.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Server/Cashier (Part Time)

The Weekender
Queens, NY
08.2018 - 05.2021
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Greeted guests and provided menus.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Bachelor of Computer Science - Networking And Security

New York City College of Technology of The City University of New York
Brooklyn, NY
12-2019

Skills

  • Menu Memorization
  • Food Preparation
  • Suggestive Selling
  • Food Running
  • Health codes compliance
  • Payment Processing
  • Food Service
  • Basic accounting
  • Beverage Preparation
  • Cash Register Operation
  • Organizational ability
  • Cash and credit transactions
  • Outgoing Personality
  • Inventory
  • Extensive wine knowledge
  • Handling Difficult Customers
  • Excellent judgment
  • Professional Appearance
  • Team training and development
  • Service-oriented mindset
  • Extensive beer knowledge
  • Menu knowledge
  • Sales expertise
  • Customer service expertise
  • Identification verification
  • Bar service preparation

Languages

English
Professional
Dzongkha
Professional
Hindi
Elementary
Nepali
Limited

Affiliations

  • Part-time bartender, part-time singer/performer at occasional events, part-time actor in music videos and short documentaries
  • Soccer fanatic #YNWA
  • Very social, outgoing and easy to network and have great time with almost anyone I meet.
  • Full-time IT Project Manager with a positive drive and dedicated mindset towards my goal.

Timeline

Bartender

En Japanese Brasserie
05.2021 - 06.2022

Server/Cashier (Part Time)

The Weekender
08.2018 - 05.2021

Bachelor of Computer Science - Networking And Security

New York City College of Technology of The City University of New York

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Ugyen Paljor