ULELE HARRY
Brooklyn,USA
Summary
Detail-oriented professional with extensive experience in patient account management, insurance verification, and patient registration. Proven track record of enhancing operational efficiency and achieving high customer satisfaction through effective issue resolution. Committed to continuous education and skill advancement in the medical field.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient/ Administrative
DOCGO
New York, NY
05.2020 - 12.2025
- Facilitated intake processes for documented and undocumented clients.
- Verified patient demographics and updated information in computer system.
- Prepared necessary forms for patient vaccinations, blood work, and x-rays.
- Registered patients for COVID-19 vaccination and testing services.
- Conducted swab tests for COVID-19 with precision.
- Executed daily responsibilities with accuracy and efficiency.
- Resolved customer issues promptly, ensuring high satisfaction through friendly service.
- Maintained current knowledge through continuing education and advanced training.
In-patient Financial Services-Office Clerical
VANGUARD STAFFING
New York, NY
08.2017 - 10.2017
- Scheduled patient appointments in Athena to optimize clinic operations.
- Pulled and filed patient charts accurately to maintain organized records.
- Handled office clerical tasks and managed billing functions efficiently.
- Executed reminder calls to patients regarding upcoming appointments.
- Assisted with medical record duties and processed requests promptly.
- Completed daily responsibilities with accuracy and efficiency.
- Delivered exceptional customer service during face-to-face interactions and phone conversations.
- Maintained current knowledge through continuing education and advanced training.
Patient Account Representative
NEW YORK PRESBYTARIAN
New York, NY
11.2006 - 11.2015
- Maintaining an accurate and timely collection of balances in order to ensure a balanced deposit daily.
- Verifying patient insurance information.
- Contacting Insurance companies for patient insurance verification.
- Notifying guarantors and/or third-party payers of delinquent accounts to solicit payments.
- Keep records of collections and status of accounts.
- Communicated with the patients, faculty, insurance companies, and other company departments in order to resolve patient accounts.
External Transportation/ Reimbursement (Data Entry)
NEW YORK PRESBYTARIAN
New York, NY
01.2005 - 11.2006
- Processed transportation justification request forms to facilitate patient transport needs.
- Reimbursed patients for transportation fares to support their access to necessary services.
- Scheduled patient appointments for Ambulette service to ensure timely pickup and return of patients.
- Answered incoming telephone calls to assist customers with inquiries.
- Training new employees in the responsibilities of a Patient Account Representative.
Education
Career Diploma - Medical Billing And Coding
Penn Foster College
Scranton, PA01-2020
High School Diploma -
Erasmus Hall High School
Brooklyn, NY06-1995
Some College (No Degree) - Business Administration And Management
Medgar Evers College
Brooklyn, NYSkills
- Patient registration
- Insurance verification
- HIPAA compliance
- Patient confidentiality
- Data entry accuracy
- Scheduling Appointments
- Multitasking
- Infection control
- Attention to detail
- Customer service
- Good Telephone Etiquette
- Team collaboration
- Tactful behavior
- Respectful manner
- Outlook
Certification
- Career Diploma – Medical Billing and Coding
- Swabber Certificate
- High School Diploma
Other Experience
As a volunteer troop leader in Girl Scouts, I did work in soup kitchens, toy drives, bake sales to raise money for underprivileged children, tutoring young children, animal shelters, and volunteering at nursing homes to assist the elderly.
Timeline
Patient/ Administrative
DOCGO
05.2020 - 12.2025
In-patient Financial Services-Office Clerical
VANGUARD STAFFING
08.2017 - 10.2017
Patient Account Representative
NEW YORK PRESBYTARIAN
11.2006 - 11.2015
External Transportation/ Reimbursement (Data Entry)
NEW YORK PRESBYTARIAN
01.2005 - 11.2006
Career Diploma - Medical Billing And Coding
Penn Foster College
High School Diploma -
Erasmus Hall High School
Some College (No Degree) - Business Administration And Management
Medgar Evers College